Medical Office Receptionist- Carmel

Dermatology Inc; Fishers (IN); On-site; USD 30,000 - 42,000; Full time

Job summary

Dermatology Inc., a leading dermatology practice, is hiring a Medical Front Office Receptionist to enhance patient service and optimize office operations. This full-time role involves responsibilities like scheduling appointments, processing insurance, and ensuring a welcoming environment for patients. The position offers opportunities for professional growth in a supportive team atmosphere.

Qualifications

• Dependable, honest, dedicated, and compassionate.
• Strongly detail-oriented and highly organized.
• Experience working in a fast-paced medical office.

Responsibilities

• Greet patients and verify their information.
• Collect co-pays and schedule appointments.
• Maintain office workflow and assist with insurance processing.

Skills

Customer Service

Detail-oriented

Strong Organization

Education

High School Diploma

Tools

Medical Office Scheduling Software

Job description

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Dermatology, Inc. was founded in 1968 and has since grown into one of the largest dermatology practices in the Midwest, offering comprehensive medical, surgical, and cosmetic skin care to meet the diverse needs of our patients. We have ten board-certified physicians and nine allied health professionals. We have expanded to several locations throughout Indianapolis and the surrounding areas. We are looking for a qualified individual to join our team.

The Medical Front Office Receptionist will work with the Front Office Manager to deliver elevated customer service at assigned location(s), maintain efficient office workflow, and complete insurance processing at the front desk.

Key Duties and Responsibilities

• Greet patients in a friendly, inviting manner – You are the face of the practice!
• Verify demographic information and insurance documents at each visit
• Collect insurance cards, co-pays, balances, cosmetic charges, HIPAA forms, insurance waivers, and medical history forms as needed
• Schedule appointments as directed by provider(s) and staff
• Post any monies collected to correct patients encounter or account
• Accurately balance and post batch daily
• Scan documents daily: HIPPA forms, Financial Policy forms, Medical Release forms, Invoices, etc.
• Demonstrate understanding of front office job requirements by following the established workflow with no deviation
• Demonstrate strong customer service and professionalism whether in person, on the phone, or through social media
• Maintain accurate petty cash fund
• Contact patients for schedule rebuilds when directed by provider or Front Office Manager
• Light cleaning of patient waiting room, toys, office, etc.
• Complete projects as assigned by the Front Office Manager
• Duties and responsibilities may change, and new ones may be added at any time with or without advanced notice.

Medical office receptionist

Carmel, IN

Description

Dermatology, Inc. was founded in 1968 and has since grown into one of the largest dermatology practices in the Midwest, offering comprehensive medical, surgical, and cosmetic skin care to meet the diverse needs of our patients. We have ten board-certified physicians and nine allied health professionals. We have expanded to several locations throughout Indianapolis and the surrounding areas. We are looking for a qualified individual to join our team.

The Medical Front Office Receptionist will work with the Front Office Manager to deliver elevated customer service at assigned location(s), maintain efficient office workflow, and complete insurance processing at the front desk.

Key Duties and Responsibilities

• Greet patients in a friendly, inviting manner – You are the face of the practice!
• Verify demographic information and insurance documents at each visit
• Collect insurance cards, co-pays, balances, cosmetic charges, HIPAA forms, insurance waivers, and medical history forms as needed
• Schedule appointments as directed by provider(s) and staff
• Post any monies collected to correct patients encounter or account
• Accurately balance and post batch daily
• Scan documents daily: HIPPA forms, Financial Policy forms, Medical Release forms, Invoices, etc.
• Demonstrate understanding of front office job requirements by following the established workflow with no deviation
• Demonstrate strong customer service and professionalism whether in person, on the phone, or through social media
• Maintain accurate petty cash fund
• Contact patients for schedule rebuilds when directed by provider or Front Office Manager
• Light cleaning of patient waiting room, toys, office, etc.
• Help maintain breakroom/ refrigerator cleanliness
• Complete projects as assigned by the Front Office Manager
• Duties and responsibilities may change, and new ones may be added at any time with or without advanced notice.

Requirements

• A High-school or higher graduate
• Dependable, honest, dedicated, and compassionate
• Strongly detail-oriented and highly organized
• Able to analyze situations and respond appropriately
• Accountable for own actions and accepting of constructive criticism
• Pleasant and positive when dealing with patients, other staff, providers, etc. in person, on the phone, and through social media

Have Experience with:

• Working in a fast-paced medical office
• Elevating customer service while maintaining efficiency
• Medical office scheduling software, EMA experience is a plus
• Insurance verification, including Medicare and Medicaid
• Insurance claims process

Be Available to:

• Work a Full-time plus position with weekly OT; hours are generally 7:30a-4:30p Monday – Friday; times will change based on daily provider schedule
• Work at the assigned Indianapolis-area location: Carmel
• Provide rare coverage at other offices to assist with staffing needs

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

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