Pediatric Dental Office Receptionist

West Texas Pediatric Dentistry; Midland (TX); On-site; USD 20,664 - 30,307; Part time

Benefits offered by this job

Competitive hourly pay

401(k) plan

Dental care benefits for family

Professional development opportunities

Job summary

West Texas Pediatric Dentistry is seeking a friendly Front Office Receptionist to join our kid‑friendly practice in Midland, TX. This role handles patient check-in/out, scheduling, and insurance coordination with a warm, organized approach.

The ideal candidate has 1–2 years of administrative or dental front desk experience, great communication skills, and proficiency with practice management software. Bilingual abilities are a plus; part‑time hours may lead to full‑time opportunities based on

Qualifications

• 1–2 years of administrative, receptionist, or customer service experience (dental or medical office preferred).
• Strong communication and interpersonal skills with adults and children.
• Excellent organizational skills and attention to detail in a fast-paced environment.

Responsibilities

• Warmly greet patients and families upon arrival and schedule appointments.
• Manage patient check-in/check-out and update health history forms.
• Handle patient records, referrals, and administrative correspondence; maintain a welcoming reception area.
• Verify insurance coverage and collect co-pays at checkout; explain costs and options to parents.

Skills

Communication

Organizational skills

Multitasking

Proficiency with practice management软件

Bilingual (a plus)

Tools

Practice management software

Job description

Pediatric Dental Front Office Receptionist

Location: Midland, TX

Position Type: Part-time ( Full time position available based on expertise )

Department: Administrative Support

About Us

At our practice, we are passionate about providing compassionate, gentle, and comprehensive dental care tailored specifically for children. We specialize in creating a fun, welcoming, and stress-free environment for kids and their families. From infants to teens—and children with special healthcare needs—our team works together to foster bright, healthy smiles for a lifetime.

We are looking for an energetic, warm, and highly organized Front Office Receptionist who loves working with children and parents to join our dedicated team!

Role Overview

As the Front Office Receptionist, you are the heart and face of our practice. You will be the very first impression our patients and families have when they step through our doors or call our office. Your primary focus will be creating a positive, comforting atmosphere, keeping daily schedules running smoothly, and ensuring administrative tasks are handled with accuracy and care.

Key Responsibilities

• Patient & Family Experience
  • Warmly greet patients and parents upon arrival, creating an inviting, kid-friendly environment.
  • Answer incoming phone calls with enthusiasm, answering patient inquiries and scheduling appointments.
  • Help children and parents feel relaxed and comfortable while waiting.
• Administrative & Front Desk Operations
  • Manage daily appointment scheduling to maintain an efficient workflow.
  • Perform patient check-in and check-out procedures, ensuring all demographic and health history forms are complete and updated.
  • Manage incoming patient records, referrals, and administrative correspondence.
  • Maintain a clean, safe, organized, and welcoming reception area.
• Financial & Insurance Coordination
  • Verify patient dental insurance coverage and benefits prior to scheduled appointments.
  • Collect co-pays, deductibles, and patient payments at check-out.
  • Clearly explain treatment plan costs, payment options, and insurance details to parents.

Qualifications & Skills

• Minimum 1–2 years of administrative, receptionist, or customer service experience (dental or medical office experience preferred).
• Strong communication and interpersonal skills with both adults and young children.
• Excellent organizational skills, attention to detail, and ability to multitask in a fast‑paced environment.
• Proficiency with computers, practice management software, and general office equipment.
• Preferred: Experience with dental practice management software
• Knowledge of dental terminology and dental insurance verification processes.
• Bilingual capabilities (a plus!).

Key Traits for Success

• Kid-Friendly & Empathetic: A genuine love for working with children and helping nervous parents feel at ease.
• Team Player: Dependable, positive attitude, and eager to support clinical and administrative team members.
• Adaptable & Calm: Able to manage busy morning/afternoon rushes with grace and composure.

Benefits & Compensation

• Competitive hourly pay based on experience.
• Retirement / 401(k) plan options.
• Dental care benefits for immediate family.
• Professional growth and continuing education opportunities.