Front Desk Receptionist - Full-Time Weekdays Guest Services

Kendal Crosslands; Kennett Square, Northern (Chester County, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Kendal Crosslands Communities is seeking a Full-Time Front Desk Receptionist to serve as the first point of contact for residents, visitors, and staff. This role provides exceptional customer service while managing front desk operations, communications, reservations, and package distribution.

Schedule is 40 hours per week, Monday through Friday, with no weekends or holidays. Responsibilities include welcoming visitors, handling calls, managing reservations and records, and supporting

Qualifications

• Excellent customer service and communication skills.
• Minimum of 2 years of receptionist, clerical, or customer service experience.
• Proficiency with Microsoft Outlook, Word, and Excel.
• Strong organizational skills and attention to detail.
• Ability to multitask, work independently, and exercise good judgment.
• Positive attitude and ability to work collaboratively.

Responsibilities

• Welcome residents and visitors and provide information and assistance
• Answer and direct phone calls professionally
• Manage reservations, keys, packages, and resident records
• Conduct wellness calls and complete required reports
• Follow security procedures and report safety concerns
• Support administrative, sales, and marketing functions
• Maintain an organized and professional reception area

Skills

Customer service

Communication

Organization

Multitasking

Attentiveness

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Kendal Crosslands Communities is seeking a Full-Time Front Desk Receptionist to serve as the first point of contact for residents, visitors, and staff. This role provides exceptional customer service while managing front desk operations, communications, reservations, and package distribution.

Schedule is 40 hours per week, Monday through Friday, with no weekends or holidays. Responsibilities include welcoming visitors, handling calls, managing reservations and records, and supporting