Front Desk Receptionist - Full-Time

Conservative Care Occupational Health; Lenexa (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

PTO & holidays

401(k) plan

No weekend/evening shifts

Growth opportunities

Team culture

Job summary

Conservative Care Occupational Health in Lenexa, KS is seeking a Front Desk Receptionist to deliver a welcoming, organized, patient‑focused experience. You will handle check‑in/out, scheduling, insurance verification, payments, and communications.

The role blends front desk duties with light clinical support; familiarity with EHR systems and medical office procedures is a plus. You will work with a collaborative team to ensure efficient operations and outstanding patient service.

Qualifications

• High school diploma or equivalent is required.
• Strong verbal and written communication with patients and team.
• Excellent organizational and multitasking abilities in a fast-paced clinic.
• Proficiency with Microsoft Office and comfortable learning EHR systems.
• Professional appearance and customer-service mindset.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Handle patient check-in/check-out and scheduling.
• Verify demographics and insurance information.
• Answer and route phone calls; support front desk communications.
• Maintain a clean reception area and manage documentation in the EHR.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Microsoft Office

EHR familiarity

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

EHR software

Job description

About Us

At Conservative Care Occupational Health (CCOH), we provide comprehensive occupational medicine and urgent-care services designed to keep employees healthy, safe, and work-ready. Our team takes pride in delivering exceptional, compassionate care with professionalism and efficiency.

We’re looking for a Front Desk Receptionist who will play a vital role in providing a welcoming, organized, and patient-focused experience for everyone who walks through our doors, and having Medical Assisting experience/certifications to work in the back of house is a plus.

Position Summary

As a Front Desk Receptionist, you will play an essential role in supporting both the clinical and administrative operations of our occupational health clinic. This position will mainly be for front desk, but it involves a combination of front-office responsibilities and hands‑on patient care, ensuring a positive patient experience and efficient clinic operations.

Responsibilities include patient check‑in and check‑out, scheduling, insurance verification, payment collection, and phone call/email communications. For any potential work with the back of house, it would deal with obtaining vital signs, performing biometric testing, collecting specimens, and assisting healthcare providers with clinical procedures.

The ideal candidate will possess strong communication, organizational, and multitasking skills, work well in a team‑oriented environment, and maintain a positive, professional attitude. Candidates must be comfortable performing administrative duties.

What You'll Do

Front Office & Administrative Responsibilities

• Greet patients and visitors warmly and professionally, ensuring a positive first impression.
• Manage patient check-in and check-out processes, including scheduling appointments, verifying demographics and insurance information, and updating patient records.
• Answer and route phone calls, respond to inquiries, and support front-desk communication.
• Maintain a clean, organized reception area and ensure patient documentation is properly scanned and entered into the Electronic Health Record (EHR) system.
• Assist with administrative duties, including filing, faxing, data entry, and general office support.
• Coordinate with medical staff to maintain efficient patient flow and communication.

General Expectations

• Maintain patient confidentiality and comply with HIPAA regulations and clinic policies.
• Demonstrate strong multitasking abilities and effectively prioritize responsibilities in a fast-paced clinical environment.
• Work collaboratively with providers, clinical staff, and administrative team members to ensure quality patient care.
• Maintain a positive, professional attitude and provide excellent customer service.
• Demonstrate flexibility and a willingness to cross‑train in various clinical and administrative responsibilities.
• Participate in a rotating on‑call schedule as required.

Clinic Schedule

Our Del City clinic operates Monday through Friday, 8:00 AM – 5:00 PM with no weekend or holiday hours.

This position is full-time, 40 hours per week. This position will be expected to travel between the two clinics.

Benefits & Perks

• Comprehensive health, dental, and vision insurance.
• Paid Time Off (PTO) and paid holidays.
• 401(k) retirement plan with company match.
• No weekend or evening shifts — maintain work/life balance.
• Opportunities for growth and advancement within the company.
• Supportive team culture and professional development resources.

Requirements

Minimum Qualifications:

• High school diploma or equivalent required.
• Strong verbal and written communication skills; able to interact professionally with patients, providers and team members.
• Excellent organizational skills and ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office (Word, Excel) and comfortable learning EHR software.
• Ability to handle sensitive and confidential information with discretion.
• Professional appearance and demeanor, and a customer-service mindset.

Preferred Qualifications

• 2+ year of front-desk, receptionist or medical office experience.
• 1+ year of medical assistant experience.
• Familiarity with electronic health record systems and basic medical/insurance terminology.
• Previous experience in a clinic or healthcare environment where scheduling, insurance verification and patient registration were key functions.
• Active Medical Assistant certification/degree (CMAA, CMA, RMA)

Join Our Team

If you’re organized, we’d love to hear from you.