Front Desk Receptionist - Full-Time

Conservative Care Management Company; Del City (OK); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Growth opportunities

Job summary

Conservative Care Occupational Health in Del City, OK is seeking a Front Desk Receptionist to provide a welcoming, organized patient experience. The role blends front-desk duties with light clinical support and requires bilingual Spanish abilities.

You will handle check-in/check-out, appointments, payments, and insurance data, coordinate with medical staff to maintain patient flow, and travel between two clinics. This is a full-time position offering $15-$19 per hour.

Qualifications

• Bilingual in Spanish.
• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office and comfortable learning EHR software.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Manage check-in/check-out, scheduling, demographics, and insurance data.
• Answer and route calls and support front-desk communication.
• Collect co-pays and other payments accurately.
• Maintain a clean reception area and update EHR records.
• Coordinate with medical staff to maintain patient flow.
• Travel between two clinics as needed.

Skills

Bilingual Spanish

Communication skills

Organizational skills

Customer service

Education

High school diploma

CMAA CMA RMA (preferred)

Tools

Microsoft Office

EHR software

Job description

Full-time

About Us

At Conservative Care Occupational Health (CCOH), we provide comprehensive occupational medicine and urgent-care services designed to keep employees healthy, safe, and work-ready. Our team takes pride in delivering exceptional, compassionate care with professionalism and efficiency.

We’re looking for a Front Desk Receptionist who will play a vital role in providing a welcoming, organized, and patient-focused experience for everyone who walks through our doors, and having Medical Assisting experience/certifications to work in the back of house is a plus.

Position Summary

As a Front Desk Receptionist, you will play an essential role in supporting both the clinical and administrative operations of our occupational health clinic. This position will mainly be for front desk, but it involves a combination of front-office responsibilities and hands-on patient care, ensuring a positive patient experience and efficient clinic operations.

What You’ll Do

Front Office & Administrative Responsibilities

• Greet patients and visitors warmly and professionally, ensuring a positive first impression.
• Manage patient check-in and check-out processes, including scheduling appointments, verifying demographics and insurance information, and updating patient records.
• Answer and route phone calls, respond to inquiries, and support front-desk communication.
• Collect co-payments, outstanding balances, and other payments accurately.
• Maintain a clean, organized reception area and ensure patient documentation is properly scanned and entered into the Electronic Health Record (EHR) system.
• Assist with administrative duties, including filing, faxing, data entry, and general office support.
• Coordinate with medical staff to maintain efficient patient flow and communication.

Clinical & Patient Care Responsibilities - if having the necessary experience and certs/licensure

• Obtain and accurately document patient vital signs, including blood pressure, pulse, temperature, height, and weight.
• Conduct patient interviews to obtain medical histories, document symptoms, and gather relevant health information.
• Perform biometric screenings and testing procedures in accordance with clinic protocols.
• Perform specimen collections and testing procedures, including venipuncture, urine drug screenings, and other occupational health-related collections.
• Prepare examination rooms, maintain medical supplies, and ensure clinical areas are clean, stocked, and ready for patient care.
• Assist healthcare providers with examinations, procedures, and other clinical needs as directed.
• Accurately document clinical information, test results, and patient encounters in the EHR system.
• Follow established safety, infection control, and specimen-handling procedures.
• Assist with additional clinical and office responsibilities as assigned by the supervisor.

General Expectations

• Maintain patient confidentiality and comply with HIPAA regulations and clinic policies.
• Demonstrate strong multitasking abilities and effectively prioritize responsibilities in a fast-paced clinical environment.
• Work collaboratively with providers, clinical staff, and administrative team members to ensure quality patient care.
• Maintain a positive, professional attitude and provide excellent customer service.
• Demonstrate flexibility and a willingness to cross-train in various clinical and administrative responsibilities.
• Participate in a rotating on-call schedule as required.

Clinic Schedule

Our Del City clinic operates Monday through Friday, 8:00 AM – 5:00 PM with no weekend or holiday hours.
This position is full-time, 40 hours per week. This position will be expected to travel between the two clinics.

Benefits & Perks

• Comprehensive health, dental, and vision insurance.
• Paid Time Off (PTO) and paid holidays.
• 401(k) retirement plan with company match.
• No weekend or evening shifts — maintain work/life balance.
• Opportunities for growth and advancement within the company.
• Supportive team culture and professional development resources.

Requirements

Minimum Qualifications:

• High school diploma or equivalent required.
• Bilingual in Spanish
• Strong verbal and written communication skills; able to interact professionally with patients, providers and team members.
• Excellent organizational skills and ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office (Word, Excel) and comfortable learning EHR software.
• Ability to handle sensitive and confidential information with discretion.
• Professional appearance and demeanor, and a customer-service mindset.

Preferred Qualifications:

• 2+ year of front-desk, receptionist or medical office experience.
• 1+ year of medical assistant experience.
• Familiarity with electronic health record systems and basic medical/insurance terminology.
• Previous experience in a clinic or healthcare environment where scheduling, insurance verification and patient registration were key functions.
• Active Medical Assistant certification/degree (CMAA, CMA, RMA)

Salary Description

$15-$19/hour