Front Desk Receptionist Evenings (3p-11p)

Perimeter Behavioral Hospital of Arlington; Garland (TX); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading behavioral health facility in Garland, Texas, is seeking a Front Desk Receptionist for evening shifts. The role involves greeting visitors, managing calls, and providing clerical support in a dynamic environment. Candidates must have a high school diploma and strong communication skills. The position requires proficiency in Microsoft Office and the ability to handle challenging situations while promoting a respectful work environment.

Qualifications

• Proficiency in reading, writing, and interpreting technical documents.
• Ability to perform all essential duties satisfactorily.

Responsibilities

• Greet and direct visitors, manage incoming calls, and provide clerical support.
• Operate multi-line phone systems and ensure visitor authorization.
• Assist HR and Accounts Payable with administrative duties.

Skills

Communication

Problem Solving

Interpersonal

Negotiation

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Front Desk Receptionist Evenings (3p-11p)

Perimeter Behavioral Hospital of Dallas is a leading behavioral health facility providing inpatient psychiatric care for adolescents, adults, and seniors. Located on 22 acres within the DFW metroplex in Garland, Texas, we offer a serene environment aimed at empowering our patients. Our goal is to develop a fully integrated, effective behavioral health system.

Job Summary

The receptionist greets and directs visitors, manages incoming calls, delivers messages, distributes mail, provides clerical support, and assists Human Resources and Accounts Payable as directed by the Manager. The work schedule varies based on assigned shifts.

Essential Duties and Responsibilities

• Operate multi-line phone systems and communicate effectively with the public, staff, and residents.
• Type at a minimum speed of 35 wpm.
• Use Microsoft Word and Excel proficiently.
• Track and distribute office supplies inventory.
• Organize and maintain filing systems; operate office equipment such as copiers, fax machines, and laminators.
• Answer calls courteously, take messages, and direct calls appropriately, assessing urgency when necessary.
• Greet visitors, ensure they sign confidentiality and log forms, and verify visitor authorization with charge nurses.
• Notify staff of visitor arrivals and resident passes.
• Provide general clerical support across the facility as needed.
• Manage office supply inventory, organize storage, and assist with supply orders.
• Cross-train with HR and Accounts Payable departments for administrative duties.
• Follow safety practices and report hazards.
• Promote a positive, respectful, and team-oriented work environment, respecting cultural and privacy policies.
• Perform other duties as assigned by the Business Office Manager.

Qualifications

High school diploma or equivalent required. No specific licenses required. Proficiency in reading, writing, and interpreting technical and regulatory documents. Strong communication, negotiation, interpersonal, problem-solving, and research skills. Basic math skills. Ability to perform all essential duties satisfactorily.

Physical and Work Environment

Requires standing, walking, sitting, handling, reaching, talking, hearing, and visual acuity. May occasionally lift up to 50 lbs. The environment involves exposure to challenging behaviors and stressful situations, including inappropriate language and potential threats. Safety practices must be followed.

This description is not exhaustive and may include additional responsibilities. The organization reserves the right to modify duties as needed. It does not constitute a contract.

Equal Opportunity Employment

We are committed to diversity and inclusion, providing equal opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.