Front Desk Receptionist (Ypsilanti)

Dental-Dreams; Ypsilanti Charter Township (MI); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental at locations

PTO

401K

Life Insurance & Pet Insurance

Job summary

Dental Dreams in Ypsilanti, MI is hiring Front Desk Receptionists to join our team. This role focuses on scheduling appointments, supporting daily operations, and delivering excellent patient service. Bilingual Spanish is a plus and customer-focused individuals thrive here.

Candidates with experience in dental office software (Dentrix or Eaglesoft) and strong communication will excel. We value teamwork, accuracy in records, and a friendly, professional demeanor in a fast-paced environment.

Qualifications

• Experience with dental office software preferred (Dentrix or Eaglesoft).
• Bilingual Spanish is a plus.
• Strong customer service and communication skills.

Responsibilities

• Maintain a high level of customer service at all times.
• Schedule patient appointments and manage daily goals.
• Answer phones and confirm appointments.
• Greet and check-in patients and verify benefits.
• Maintain accurate patient records in a fast-paced office.
• Collect payments and explain treatment plans.
• Create insurance claims and submit pre-authorizations.
• Maintain a clean, professional office environment.

Skills

Customer service

Scheduling

Teamwork

Bilingual Spanish

Tools

Dentrix

Eaglesoft

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Salary Range: $14.00 To $18.00 Hourly

The Role

Dental Dreams in Ypsilanti, MIis now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent service to our patients. The ideal candidate will have great customer service skills with a passion for helping others. Bilingual - Spanish proficiency is a plus!

Who Are We

Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

• Competitive compensation
• Benefits package includes:
  • Medical & Vision Insurance
  • Free dental treatment at our locations
  • PTO
  • 401K
  • Life insurance, Pet insurance, and more

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• Dentrix and/or Eaglesoft experience (preferred)

We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!

KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.