Front Desk Receptionist (Bilingual Chinese)

Astrana Health, Inc.; Monterey Park (CA); On-site; USD 30,000 - 33,000; Full time

Job summary

Astrana Health, Inc. is seeking a Front Desk Receptionist to provide clinical and administrative support at our PMIOC clinic in Alhambra, CA. The ideal candidate is reliable, organized, and comfortable in fast-paced environments while ensuring a positive patient experience.

Fluency in Mandarin or Cantonese is preferred to best serve our patient population. Onsite role with schedule Monday–Friday 8:30am–5:30pm at 455 N. Garfield Ave, Monterey Park.

Qualifications

• Healthcare administrative or patient-facing experience preferred.
• High school diploma or GED required.
• Bilingual in Mandarin and/or Cantonese preferred.

Responsibilities

• Assist physicians, nurses and staff with administrative and clinical duties under physician direction.
• Schedule appointments and maintain medical records.
• Prepare treatment rooms, record patient medical history, and sterilize equipment.
• Escort patients to exam rooms and document vital signs in their charts.
• Interview patients to obtain medical history and record results.
• Maintain confidentiality in a fast-paced clinic environment.

Skills

Bilingual Mandarin

Bilingual Cantonese

Education

High School Diploma

Job description

Front Desk Receptionist (Bilingual Chinese)

Department: Clinic Operations

Employment Type: Full Time

Location: 455 N. Garfield Ave, 2nd Fl, Monterey Park, CA 91754

Compensation: $22.00 - $24.00 / hour

Description

Astrana Health is seeking a Front Desk Receptionist to provide clinical and administrative support at our Pacific Medical Imaging and Oncology Center (PMIOC) clinic in Alhambra, CA. The ideal candidate is flexible, dependable, organized, and comfortable adapting to fast paced environments while providing a consistent, positive experience for patients.

We are ideally seeking candidates who speak Cantonese or Mandarin fluently to best serve our patient population.

Our Values:

• Put Patients First
• Empower Entrepreneurial Provider and Care Teams
• Operate with Integrity & Excellence
• Be Innovative
• Work As One Team

What You'll Do

• Assists physicians, nurses, and other medical staff by performing administrative and clinical duties under the direction of a physician
• Administrative duties may include scheduling appointments, maintaining medical records
• Clinical duties may include, such as preparing a treatment room for patient exams, recording patient medical history, and cleaning and sterilizing medical equipment
• Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in the patient's chart
• Interviews patients to obtain their medical history
• Records patient medical history, vital statistics, and test results in patient medical files
• Must be detail oriented and possess strong organizational skills in a fast-pace environment
• Good verbal and written communication skills
• Be able to prioritize workload while remaining flexible
• May be required to work overtime to meet tight deadlines
• Additional duties as assigned.

Qualifications

• At least one (1) or more years of experience in a healthcare administrative or patient-facing role, preferably in a medical office, clinic, or similar healthcare setting.
• High school diploma or GED

You're great for this role if:

• Bilingual in Mandarin and/or Cantonese preferred
• Ability to maintain confidentiality following HIPAA
• Demonstration of mature judgment
• Attention to detail, organized, ethical, and reliable
• Ability to communicate clearly and effectively in a courteous and friendly manner

Environmental Job Requirements and Working Conditions

• Our organization follows an in-person work structure where the expectation is to work onsite on a daily basis.
• Location: 455 N. Garfield Ave, 2nd Fl, Monterey Park, CA 91754
• Schedule: Monday - Friday 8:30am - 5:30pm
• The national target pay range for this role is $22 - $24 per hour. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors.

Astrana Health is proud to be an Equal Employment Opportunity and Affir [e-mail] request an accommodation.

Additional Information:

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.