Front Desk Receptionist - Float (Alhambra, Arcadia, City of Industry)

Astrana Health, Inc.; Alhambra (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

Astrana Health is seeking a Front Desk Receptionist to support our outpatient clinics in Alhambra, Arcadia, and City of Industry. The ideal candidate is flexible, dependable, organized, and capable of adapting to different clinic environments while delivering a consistent, positive patient experience.

Responsibilities include scheduling, medical records maintenance, and preparing exam rooms. Fluency in Mandarin or Cantonese is preferred, with CMA in California a plus.

Qualifications

• Must be able to work at multiple locations: Anaheim, Anaheim Hills, Santa Ana.
• Minimum 1 year of Medical Assistant or equivalent healthcare experience.
• High school diploma or GED required.

Responsibilities

• Assists physicians, nurses, and other medical staff with administrative and clinical duties under physician supervision.
• Admin duties include scheduling appointments and maintaining medical records.
• Clinical duties include preparing exam rooms, recording medical history, and cleaning/sterilizing equipment.
• Escort patients to exam rooms, interview patients, and document vital signs.
• Record patient medical history, vital statistics, and test results in patient charts.
• Maintain confidentiality and demonstrate attention to detail in fast-paced environment.

Skills

Bilingual Mandarin/Cantonese

Education

High school diploma or GED

Certified Medical Assistant (CMA) in CA

Job description

Front Desk Receptionist - Float (Alhambra, Arcadia, City of Industry)

Department: Clinic Ops - GI

Employment Type: Full Time

Location: 333 S. Garfield Ave. #A Alhambra, CA 91801

Compensation: $20.00 - $25.00 / hour

Description

Astrana Health is seeking a Front Desk Receptionist to provide clinical and administrative support across our outpatient clinics in Alhambra, Arcadia, and City of Industry. The ideal candidate is flexible, dependable, organized, and comfortable adapting to different clinic environments and care teams while providing a consistent, positive experience for patients.
We are ideally seeking candidates who speak Cantonese or Mandarin fluently to best serve our patient population.
Our Values:

• Put Patients First
• Empower Entrepreneurial Provider and Care Teams
• Operate with Integrity & Excellence
• Be Innovative
• Work As One Team

What You'll Do

• Assists physicians, nurses, and other medical staff by performing administrative and clinical duties under the direction of a physician
• Administrative duties may include scheduling appointments, maintaining medical records
• Clinical duties may include, such as preparing a treatment room for patient exams, recording patient medical history, and cleaning and sterilizing medical equipment
• Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in the patient's chart
• Interviews patients to obtain their medical history
• Records patient medical history, vital statistics, and test results in patient medical files
• Must be detail oriented and possess strong organizational skills in a fast-pace environment
• Good verbal and written communication skills
• Be able to prioritize workload while remaining flexible
• May be required to work overtime to meet tight deadlines
• Additional duties as assigned.

Qualifications

• Must be able to work out of any of the 3 clinic locations: Anaheim, Anaheim Hills, Santa Ana
• At least one (1) or more years of experience working as a Medical Assistant or equivalent healthcare experience
• High school diploma or GED

You're great for this role if:

• Bilingual in Mandarin and/or Cantonese, or Spanish preferred
• Active and unrestricted Certified Medical Assistant (CMA) in California preferred
• Ability to maintain confidentiality following HIPAA
• Demonstration of mature judgment
• Attention to detail, organized, ethical, and reliable
• Ability to communicate clearly and effectively in a courteous and friendly manner

Environmental Job Requirements and Working Conditions

• Our organization follows an in-person work structure where the expectation is to work onsite on a daily basis.
• As a Float, you will be expected to work at multiple locations, including: 333 S. Garfield Ave. #A Alhambra, CA 91801; 101 Wheeler Ave Unit B, Arcadia, CA 91006; and 18575 E. Gale Ave Ste 295, City of Industry, CA 91748.
• Schedule: Monday through Friday 8:00am-5:00pm.
• The national target pay range for this role is $20 - $25 per hour. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors.

Astrana Health is proud to be an Equal Employment Opportunity and affirmatively action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at [e-mail] to request an accommodation.

Additional Information:

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.