Front Desk Receptionist (Bilingual Mandarin/Cantonese)

Astrana Health, Inc.; Alhambra (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

Astrana Health is seeking a Front Desk Receptionist for our PMIOC clinic in Alhambra, CA. The role is full-time and requires Mandarin/Cantonese bilingual abilities to support our diverse patient population.

You will assist clinical staff, manage appointments, and handle patient records in a fast-paced environment while upholding HIPAA standards and patient confidentiality.

Qualifications

• Fluent in Mandarin and/or Cantonese preferred.
• Experience in healthcare settings is a plus.

Responsibilities

• Assist physicians, nurses and staff with administrative and clinical duties under supervision.
• Schedule appointments and maintain medical records.
• Prepare treatment rooms and sterilize equipment; record patient histories and vitals.

Skills

Bilingual Mandarin Cantonese

Medical Assistant experience

Education

High school diploma or GED

Job description

Front Desk Receptionist (Bilingual Mandarin/Cantonese)

Department: Clinic Operations

Employment Type: Full Time

Location: 707 S Garfield Ave., B001, Alhambra, CA 91801

Compensation: $20.00 - $25.00 / hour

Description

Astrana Health is seeking a Front Desk Receptionist to provide clinical and administrative support at our Pacific Medical Imaging and Oncology Center (PMIOC) clinic in Alhambra, CA. The ideal candidate is flexible, dependable, organized, and comfortable adapting to fast paced environments while providing a consistent, positive experience for patients.

We are ideally seeking candidates who speak Cantonese or Mandarin fluently to best serve our patient population.

Our Values:

• Put Patients First
• Empower Entrepreneurial Provider and Care Teams
• Operate with Integrity & Excellence
• Be Innovative
• Work As One Team

What You'll Do

• Assists physicians, nurses, and other medical staff by performing administrative and clinical duties under the direction of a physician
• Administrative duties may include scheduling appointments, maintaining medical records
• Clinical duties may include, such as preparing a treatment room for patient exams, recording patient medical history, and cleaning and sterilizing medical equipment
• Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in the patient's chart
• Interviews patients to obtain their medical history
• Records patient medical history, vital statistics, and test results in patient medical files
• Must be detail oriented and possess strong organizational skills in a fast-pace environment
• Good verbal and written communication skills
• Be able to prioritize workload while remaining flexible
• May be required to work overtime to meet tight deadlines
• Additional duties as assigned.

Qualifications

• At least one (1) or more years of experience working as a Medical Assistant or equivalent healthcare experience
• High school diploma or GED

  You're great for this role if:

  • Bilingual in Mandarin and/or Cantonese preferred
  • Ability to maintain confidentiality following HIPAA
  • Demonstration of mature judgment
  • Attention to detail, organized, ethical, and reliable
  • Ability to communicate clearly and effectively in a courteous and friendly manner

  Environmental Job Requirements and Working Conditions

  • Our organization follows an in-person work structure where the expectation is to work onsite on a daily basis.
  • Location: 707 S Garfield Ave., B001, Alhambra, CA 91801
  • The national target pay range for this role is $20 - $25 per hour. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors.

  Astrana Health is proud to be an Equal Employment Opportunity and Aff ... Astrana Health is proud to be an Equal Employment Opportunity and ... If you require assistance in applying for open positions due to a disability, please email us at [e-mail] to request an accommodation.

  Additional Information:

  The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.