Front Desk Receptionist – Behavioral Health Intake

Universal Health Services, Inc.; Blue Springs (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

Three Trails Behavioral Hospital in the Independence area of Missouri is seeking a Part Time Receptionist for our Intake Department. The receptionist will greet patients, families, and visitors, handle calls related to admissions, and support intake documentation to ensure accurate patient information.

Ideal candidates have a high school diploma and strong communication skills, with a preference for healthcare administrative experience.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist, admissions, or healthcare administrative experience preferred.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced, high-volume environment.
• Basic computer proficiency (EHR systems and Microsoft Office preferred).
• Professional, calm, and compassionate demeanor.
• Experience in behavioral health or hospital setting is a plus.
• Ability to work Saturday and Sunday 8:00am-4:30pm. This will be a total of 16 hours per week.

Responsibilities

• Greet and check in patients, families, and visitors for intake and admissions
• Answer and route incoming calls related to admissions and inquiries
• Assist with intake documentation and ensure accuracy of patient information
• Verify basic patient information and assist with registration processes
• Maintain confidentiality in compliance with HIPAA regulations
• Monitor and maintain a professional, welcoming reception area
• Provide general information about services and admission procedures

Skills

Strong communication

Customer service

Multitasking

Professional demeanor

Confidentiality

Education

High school diploma or equivalent

Tools

EHR systems

Microsoft Office

Job description

Three Trails Behavioral Hospital in the Independence area of Missouri is seeking a Part Time Receptionist for our Intake Department. The receptionist will greet patients, families, and visitors, handle calls related to admissions, and support intake documentation to ensure accurate patient information.

Ideal candidates have a high school diploma and strong communication skills, with a preference for healthcare administrative experience.