Front Desk Receptionist/Asst

Nexstar Media Group Inc.; Indianapolis (IN); On-site; USD 30,000 - 50,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen dynamischen Front Desk Receptionist/Assistant, der die erste Anlaufstelle für Gäste und Mitarbeiter ist. In dieser Rolle sind Sie verantwortlich für die Begrüßung von Besuchern, die Verwaltung von Ankünften und die Unterstützung des täglichen Betriebs. Sie bringen Ihre Professionalität und Energie ein, um sicherzustellen, dass jeder Gast einen positiven ersten Eindruck erhält. Diese Position erfordert eine hohe Professionalität, ausgezeichnete Kommunikationsfähigkeiten und die Fähigkeit, in einem schnelllebigen Umfeld zu arbeiten. Wenn Sie eine Leidenschaft für Kundenservice haben und in einem dynamischen Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Ein Jahr Erfahrung in einem hochvolumigen Umfeld, vorzugsweise in Vertrieb oder Medien.
• Hervorragende zwischenmenschliche und schriftliche Kommunikationsfähigkeiten.

Responsibilities

• Begrüßung von Besuchern und Mitarbeitern mit Professionalität und Energie.
• Verwaltung der Logistik für Gäste- und Kundenankünfte.

Skills

Kundenservice

Interpersonelle Fähigkeiten

Organisation

Multitasking

Entscheidungsfindung

Fließend Englisch

Education

Abschluss in Betriebswirtschaft

Tools

Bürogeräte

Job description

Are you an outgoing person or possess the skill to turn it on if not innately? The Front Desk Receptionist/Assistant will set the tone for incoming guests, jumpstarting their experience with us. In addition, there is an internal customer base as well (the employees). Whether a guest is here for News, Indy Now, or Sales, the right person must be able to be intentional with their professionalism, energy, and business acumen, as these are some of the reasons we are the number one station in the market. WXIN/WTTV is the powerhouse, and we want guests leaving in agreement, as a repeat is seldom available for the first impression opportunity.

Job Description:

1. Customer Service at its best! Greet visitors, employees, contractors, and guests with professionalism and the right mix of energy.
2. Manage the logistics of guest and client arrivals, including managing people, entry security clearance, and the guest book.
3. Answer incoming calls and take messages.
4. Sort incoming mail and distribute.
5. Prepare outgoing packages and log incoming packages from carriers such as UPS and Federal Express.
6. Perform sales tasks, including order entry, confirming spots for clients, and other local and national sales duties.
7. Assist with news-related tasks, such as retrieving logged information for the investigative unit.
8. Perform other clerical duties to support the daily operation of the station as assigned.

Position Requirements & Needed Skills:

1. A degree in Business or comparable experience.
2. Maintain 100% professionalism at all times.
3. One year of experience in a high-volume setting, including lobby management, clerical, and/or administrative roles, preferably in Sales, Marketing, or Media.
4. Energetic and assertive, with the comfort to say "No" or "Wait" when applicable.
5. Sound judgment and decision-making skills.
6. Fluency in English.
7. Exceptional interpersonal and written communication skills.
8. High level of professionalism, discernment, and organizational skills.
9. Ability to multitask and work well with others, as this role is often the first point of contact.
10. Ability to adapt to a fluid workplace, prioritize tasks, and demonstrate team player attributes.
11. Proficiency with computers, telephones, copiers, scanners, fax machines, and other office equipment.