Front Desk Receptionist/Asst

Amerisure Insurance Company; Indianapolis (IN); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading media company is seeking a Front Desk Receptionist/Assistant to set the tone for guests and manage internal customer service. The ideal candidate will exhibit professionalism, multitasking abilities, and exceptional communication skills, ensuring a memorable experience for visitors and employees alike. This role is essential for maintaining the company's reputation as a top market leader.

Qualifications

• One year experience in a robust high-volume setting, ideally in Sales, Marketing or Media.
• Fluency in English and exceptional written communication skills.
• Ability to embrace fluidity and prioritize tasks.

Responsibilities

• Greet visitors and employees with professionalism and energy.
• Manage logistics of guest and client arrivals.
• Answer incoming calls and sort/distribute mail.

Skills

Professionalism

Communication

Multitasking

Decision-making

Interpersonal skills

Education

Degree in Business or comparable experience

Tools

Office equipment

Job description

Are you an outgoing person or possess the skill to turn it on if not innately? The Front Desk Receptionist/Asst will set the tone for incoming guests jumpstarting their experience with us. In addition, there is an internal customer base as well (the employees). Whether a guest is here for News, Indy Now, or Sales, the right person must be able to be intentional with their professionalism, energy, and business acumen for these are just some of the reasons we are the number one station in the market. WXIN/WTTV is the powerhouse & we want guests leaving in agreement as a repeat is seldom available for the first impression opportunity.

• JOB DESCRIPTION:
• Customer Service at its best! Greet visitors, employees, contractors, and guests with astounding professionalism and the right mix of energy
• Manage the logistics of guest and client arrivals to include managing people, entry security clearance, and the guest book
• Answer incoming calls, take messages
• Sort incoming mail/distribute
• Prepare outgoing packages/log incoming packages from carriers to include UPS & Federal express
• Sales tasks to include order entry, confirming spots for clients, and other local & national sales tasks
• News tasks may include retrieving logged information for the investigative unit
• Other clerical duties to support the daily operation of the station as assigned
• POSITION REQUIREMENTS & NEEDED SKILLS:
• A degree in Business or comparable experience
• Maintain 100% professionalism at all times
• One year experience in a robust high volume setting to include lobby management, clerical, and/or admin role preferably in Sales, Marketing or Media
• Energetic & Assertive with comfort in saying "No or Wait" when applicable
• Sound Judgement & Decision-making skills
• Fluency in English
• Exceptional Interpersonal communication skills to include superb written skills
• Must possess a high level of professionalism, discernment, and exceptional organizational skills
• Ability to multitask & work extremely well with others as this role is often the point of first impression
• The ability to embrace the fluidness of the workplace, prioritize tasks, and exhibit team player attributes
• Proficiency with computers, telephones, copiers, scanners, fax machines and other office equipment