Front Desk Receptionist

Grand-Rapids-Ear,-Nose-and-Throa; Wyoming (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekdays only schedule

Benefits package

Paid time off (PTO)

Job summary

Grand Rapids Ear, Nose & Throat in Wyoming, MI is seeking a Front Desk Receptionist to join our busy medical practice. This full-time role offers a Monday through Friday schedule with no weekends, a strong benefits package, and PTO to support work-life balance.

The receptionist will greet patients, collect copays, document demographics, schedule follow-ups, and ensure accurate records while delivering friendly, patient-centered service in a fast-paced environment.

Qualifications

• High School Diploma or GED is required.
• Ability to thrive in a fast-paced environment.
• Excellent customer service and computer skills.
• Strong verbal and written communication skills.
• Friendly, personable demeanor.
• Detail oriented.
• Ability to multi-task.
• One year of patient-facing customer service is preferred but not required.

Responsibilities

• Greeting patients.
• Obtaining and documenting patient demographic information.
• Collecting copays and balances.
• Scheduling follow-up appointments.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Detail oriented

Education

High School Diploma or GED

Job description

Job Details

Job Location: Grand Rapids Ear, Nose & Throat - 1555 44th St SW - WYOMING, MI 49509

Position Type: Full Time

Travel Percentage: Instate multi-clinic travel

Join our team where Healthcare is reimagined!

We are looking for a Front Desk Receptionist to join our team. We are an established practice that is continually growing. Work with our well-respected group serving the community for many years. Whether starting your career or looking to share your knowledge with others, we are the place for you!

What makes us different?

While working at our Company, you will enjoy great perks, such as a great Monday thru Friday work schedule (no weekends), excellent benefits package, and PTO. We strive to maintain an environment where our employees can grow and further their skills and careers while being a part of a strong team.

Responsibilities

• Greeting patients
• Obtaining and documenting patient demographic information
• Collecting copays and balances
• Scheduling follow-up appointments

Qualifications

• High School Diploma or GED is required
• Ability to thrive in a fast-paced environment
• Excellent customer service and computer skills
• Strong verbal and written communication skills
• Friendly, personable demeanor
• Detail oriented
• Ability to multi-task
• One year of patient-facing customer service is preferred but not required

We are committed to a diverse and inclusive workplace. The Company is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.

Qualifications