Front Desk Receptionist

Epoch Senior Living; Wellesley (MA); On-site; USD 24,000 - 26,000; Part time

Benefits offered by this job

Medical Plans

Dental Plans

Vision Plan

Flexible Spending Accounts

401(K) Auto Enrollment

Life Insurance

VOYA Disability/critical illness

Pet Insurance Discount

Training and Growth Opportunities

Tuition/Certification Reimbursement

Free Parking

Refer a Friend Bonus

English Language Classes

Job summary

Epoch Senior Living's Waterstone at Wellesley is seeking a friendly Front Desk Concierge/Receptionist for per diem shifts. The 4pm-8pm weekday and 8am-2pm/2pm-8pm weekend slots total about 8–12 hours per week.

You will greet visitors, answer phones, and provide administrative support, with a focus on warm, professional service to our senior residents and their families in a friendly, team-oriented environment.

Qualifications

• Candidates must be pleasant, able to work with others and some office experience helpful.
• Must be outgoing and personable, good communicator, courteous and have excellent customer service skills.
• Computer and phone experience required.
• Some experience in a Senior Living or Assisted Living community is helpful.

Responsibilities

• The front desk reception is responsible for answering phones, reception, greeting visitors and administrative responsibilities.
• The front desk concierge works with families and liaisons between department managers.

Skills

Customer service

Communication

Phone skills

Computer skills

Office experience

Senior living experience

Job description

Come thrive with us at our exquisite Senio Living Community, Waterstone at Wellesley! We are NOW HIRING a Front Desk Concierge/Receptionist at our extraordinary senior living community!

*PER DIEM, Shifts available are 4pm-8pm weekdays and 8am-2pm and 2pm-8pm weekends.

(approximately 8-12 hours per week available)

What MakesWaterstone a Great Place to Work?

Working at EPOCH Senior Living is rewarding and purpose-giving! Do you want to thrive at work in an upbeat, fun and friendly work culture that is life-giving to others? Our team members inspire each other as we honor the lives of the generation before us. We understand the key to success is in hiring talented, dedicated, and knowledgeable individuals who share our mission, and we want you!

If you are dependable, compassionate, and genuinely interested in making life healthier and happier for seniors, you would find the perfect fit at EPOCH Senior Living! Here, you’ll find close-knit teams of remarkable people working together at our network of premier senior living communities throughout the Northeast – all with the common goal of delivering an exceptional senior living experience for our residents.

At EPOCH Senior Living communities, we pride ourselves on being a place where team members feel valued, creativity is fostered and employees and residents feel connected like family.

Why Choose EPOCH Senior Living?

We offer competitive payand a generous benefits package for full-time team members that starts on the 1st of the month following the date of hire! Ask us about the benefits we offer to our part-time team members. We understand the importance of family and encourage a work/life balance. We offer paid time off, sick time, 7 paid holidays and 3 floating personal holidays per calendar year.

Full-Time Benefits Package

• Medical Plans and Dental Plans with Blue Cross Blue Shield
• Vision Plan
• Flexible Spending Accounts
• 401(K) Auto Enrollment after 30 days with a discretionary company match
• $50,000 Life Insurance Policy
• VOYA Voluntary Benefits Critical Illness and Accident
• Wishbone Pet Insurance Discount
• Training and Growth Opportunities
• Tuition/Certification Reimbursement with Annual Amount of $500. English Language Classes Applicable
• Free Parking
• $1,500 Refer a Friend Bonus Incentive

Responsibilities

• The front desk reception is responsible for answering phones, reception, greeting visitors and administrative responsibilities.
• The front desk concierge works with families and liaisons between department managers.

Qualifications

• Candidates must be pleasant, able to work with others and some office experience helpful.
• Must be outgoing and personable, good communicator, courteous and have excellent customer service skills.
• Computer and phone experience required.
• Some experience in a Senior Living or Assisted Living community is helpful.

If you have a strong passion for seniors, we invite you to become part of an EPOCH team!

“I love knowing that I’ve made a positive impact on my residents or coworkers. Sometimes it’s as small as a hug, a compliment, or spending a little extra time…I call that my second paycheck!”

– Eileen, Dietary Aide at Bridges® Nashua

You may contact Jessica Kennedy, Corporate Recruitment Manager at 617-930-9069 for any questions.

Waterstone at Wellesley

27 Washington St

Wellesley, MA 02481

Pay range: $17.50-$19.00 per hour

Walk-In’s Welcome!

www.epochsl.com

About EPOCH Senior Living

Founded in 1997, EPOCH Senior Living operates a network of senior living communities throughout the Northeast, including Bridges® by EPOCH, Waterstone Senior Living, and Rivermere Senior Living. Across our communities, team members play an essential role in creating welcoming environments where residents receive attentive care and personalized support alongside opportunities to remain active and engaged. Every team member makes a valuable contribution to curating the resident experience.

Bridges® by EPOCH is New England’s largest stand-alone memory care assisted living provider. Waterstone Senior Living offers luxury senior living for adults 62 and over, while Rivermere Senior Living offers independent living, assisted living, and memory care.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.