Front Desk Receptionist

Hebe Medical Spa; Town of Colonie (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

A local aesthetic practice in Latham, NY is seeking a Front Desk Receptionist for a full-time, on-site position. This role involves welcoming clients, managing calls, and scheduling appointments, ensuring top-notch customer service. The ideal candidate will possess strong clerical skills and excellent communication abilities, with previous experience in a spa or healthcare environment being a plus. Join a dedicated team where you can showcase your problem-solving skills and enhance client experiences.

Qualifications

• Expertise in phone etiquette and general receptionist duties.
• Strong clerical skills to handle administrative tasks efficiently.
• Excellent communication skills, both verbal and written.
• Ability to deliver outstanding customer service in a spa setting.
• Familiarity with office management software is a plus.
• Experience in spa, healthcare, or customer-facing environment is advantageous.

Responsibilities

• Welcome and assist clients at the reception.
• Manage incoming calls and schedule appointments.
• Maintain an organized and presentable reception area.
• Ensure front desk operates efficiently and professionally.
• Maintain a clean, organized, and presentable reception area.
• Handle administrative tasks and provide exceptional customer service.

Skills

Phone Etiquette

Clerical Skills

Communication skills

Customer Service

Problem-solving

Spa/Healthcare Experience

Problem-Solving

Tools

Office management software

Job description

Hebe Medical Spa is a results driven aesthetic practice focused on advanced skin health, regenerative treatments, and personalized client care. We combine medical‑grade technology with a thoughtful, elevated client experience to deliver natural, long‑term results. Our team values expertise, integrity, and attention to detail, creating an environment where both clients and practitioners feel supported, respected, and continuously growing.

Role Description

We are seeking a Front Desk Receptionist for a full‑time, on‑site position located in Latham, NY. The role involves welcoming and assisting clients, managing incoming calls, scheduling appointments, and ensuring the front desk operates efficiently. Additional responsibilities include maintaining an organized and presentable reception area, handling administrative tasks, and providing exceptional customer service to ensure a positive client experience.

Qualifications

• Expertise in Phone Etiquette and general Receptionist Duties
• Strong Clerical Skills to handle administrative tasks efficiently
• Excellent Communication skills, both verbal and written
• Proven ability to provide outstanding Customer Service and create a welcoming environment
• Proficiency with office management software and tools is a plus
• Previous experience in a spa, healthcare, or customer‑facing environment is advantageous
• Problem‑solving skills and a positive demeanor