Front Desk Receptionist

Allegheny Country Club; Sewickley Heights (PA); On-site; USD 30,000 - 36,000; Full time

Job summary

Allegheny Country Club in Sewickley Heights seeks a Front Desk Receptionist to warmly assist members and guests, manage calls, take reservations, and greet visitors with professionalism.

The role requires strong communication, organization, and customer service, plus familiarity with the ClubEssential POS system; a courteous, outgoing personality is key.

You will perform clerical tasks, relay messages, and handle menu questions, supporting daily dining and events.

Qualifications

• Strong organizational, verbal, written, and interpersonal communication skills.
• Knowledge of ClubEssential POS system.
• Excellent customer service skills.
• Professional, courteous, and outgoing personality.

Responsibilities

• Assist members & guests in an efficient, courteous, and professional manner.
• Professionally administer incoming calls and ensure that calls are redirected accordingly.
• Takes and relays messages.
• Records reservations for daily dining, special events, meetings, guest rooms, etc.
• Greets guests in a professional, friendly, helpful manner.
• Answers questions and suggests menu items.
• Performs clerical duties when necessary.
• Enters miscellaneous charges through the POS system (snack bar chits, credit card sales, etc.).
• Types up daily lunch and/or dinner specials.

Skills

Customer service

Communication skills

Organizational skills

Interpersonal skills

Tools

ClubEssential POS

Job description

Allegheny Country Club is a family-centric club with extensive sport, recreational, and social activities. With a sustained commitment to excellence, members of all ages enjoy outstanding facilities and programming in a setting rich with tradition, inspiring the formation or enduring friendships.Allegheny Country Club has an excellent opportunity available for a Front Desk Receptionist.In this role you will (but not limited to):The primary role of the position is to assist members & guests in an efficient, courteous, and professional manner that maintains high standards of service and hospitality.Professionally administers all incoming calls and ensure that calls are redirected accordinglyTakes and relays messagesRecords reservations for daily dining, special events, meetings, guest rooms, etc.Greets guests in a professional, friendly, helpful manner.Answers questions and suggests menu itemsPerforms clerical duties when necessaryEnters miscellaneous charges through the POS system (snack bar chits, credit card sales, etc.)Types up daily lunch and/or dinner specialsStrong organizational, verbal, written, and interpersonal communication skillsKnowledge of ClubEssential POS systemExcellent customer service skillsProfessional, courteous, and outgoing personality