Front Desk Receptionist

Allegheny Country Club; Sewickley Heights (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Allegheny Country Club in Sewickley Heights, PA, seeks a Front Desk Receptionist to assist members and guests with a courteous, professional approach. The role includes handling calls, reservations, greet and assist guests, and basic clerical tasks within a club environment.

Proficiency with the ClubEssential POS system and strong communication skills are required. A friendly, outgoing personality and professional demeanor are essential to maintain high service standards.

Qualifications

• Experience in guest services preferred.
• Excellent verbal and written communication.
• Professional, courteous, and outgoing personality.

Responsibilities

• Administers all incoming calls in a courteous, professional manner.
• Records reservations for dining, events, meetings, and guest rooms.
• Greets guests in a professional, friendly, and helpful way.
• Answers questions and suggests menu items.
• Performs clerical duties as needed.
• Enters miscellaneous charges through the POS system (snack bar chits, credit card sales).
• Types up daily lunch and/or dinner specials.

Skills

Customer service

Hospitality

Professional communication

POS system

Clerical duties

Tools

POS system

Microsoft Office

Job description

Allegheny Country Club is a family-centric club with extensive sport, recreational, and social activities. With a sustained commitment to excellence, members of all ages enjoy outstanding facilities and programming in a setting rich with tradition, inspiring the formation or enduring friendships.Allegheny Country Club has an excellent opportunity available for a Front Desk Receptionist.In this role you will (but not limited to):The primary role of the position is to assist members & guests in an efficient, courteous, and professional manner that maintains high standards of service and hospitality.Professionally administers all incoming calls and ensure that calls are redirected accordinglyTakes and relays messagesRecords reservations for daily dining, special events, meetings, guest rooms, etc.Greets guests in a professional, friendly, helpful manner.Answers questions and suggests menu itemsPerforms clerical duties when necessaryEnters miscellaneous charges through the POS system (snack bar chits, credit card sales, etc.)Types up daily lunch and/or dinner specialsStrong organizational, verbal, written, and interpersonal communication skillsKnowledge of ClubEssential POS systemExcellent customer service skillsProfessional, courteous, and outgoing personality