Front Desk Receptionist

St Francis Yacht Club; San Francisco (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

St. Francis Yacht Club in San Francisco seeks a Front Desk Receptionist to greet Members and guests, answer calls, assist with dining and event reservations, and handle daily office tasks with a friendly, professional demeanor.

The role requires a high school diploma and 1–3 years’ experience in private clubs or hotels, preferably with F&B exposure. Proficiency in Microsoft Office and Canva/JONAS/Club Essentials is beneficial for creating materials and supporting operations.

Qualifications

• High School diploma or equivalent.
• 1–3 years relevant experience preferably in private clubs or hotels, esp. in F&B operations.
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint for handling administrative tasks.
• Familiarity with Club Essentials software, JONAS and Canva for managing club operations and materials.

Responsibilities

• Greet Members and guests in person or over the phone.
• Manage incoming calls efficiently, routing them to the correct departments or individuals.
• Provide information and resources when required.
• Handling mail and packages.
• Perform general office duties such as data entry, filing, copying and scanning.
• Ensure front desk and lobby areas are clean, organized and welcoming.
• Guide Members and guests to dining areas, assist with reservations for F&B services and events.
• Canva support to create flyers and limited menus.
• Manage Reservations for events (Thanksgiving, Christmas, Easter, Mother's Day, Independence Day).
• Manage inventory for paper, printer toner, name tags, batteries and water bottles.
• Assist other departments with administrative tasks.
• Support member requests and purchases.
• Utilize knowledge of the club's F&B offerings and schedule to provide comprehensive assistance.
• Communicate effectively about Club amenities and guest experience.
• Manage 'lost and found'.
• Perform other duties as required by the manager on duty.

Skills

Customer service

Communication

Administrative tasks

Education

High School diploma

Tools

Microsoft Outlook

Word

Excel

PowerPoint

Club Essentials

JONAS

Canva

Job description

About the Organization St. Francis Yacht Club is one of the premier yacht clubs in the world, home to 3,200 esteemed and diverse members, all of whom share a passion for yachting. Located on the shore of the San Francisco Bay, the City Clubhouse features three unique dining spaces, numerous elegant event spaces and athletic facilities for junior sailors and adults alike. The Club's regatta schedule is one of the most competitive in the world, playing host to 140+ days of racing, including several Grade 1 International regattas.

Description

The Mission of the St. Francis Yacht Club is to serve as the inspirational center

of boating activities regionally, and a leader of yachting internationally.

We honor camaraderie, sportsmanship, tradition and the maritime heritage

of San Francisco in a premier yachting environment.

Essential Duties and Responsibilities

• Greeting Members and guests in person or over the phone


• Manage incoming calls efficiently, routing them to the correct departments or individuals


• Provide information and resources when required


• Handling mail and packages


• Perform general office duties such as data entry, filing, copying and scanning


• Ensure front desk and lobby areas are clean, organized and welcoming


• Guide Members and guests to dining areas, provide information about menus, and assist with reservations for F&B services and special events.


• Canva support to creating flyers and limited menus.


• Manage Reservations for events (such as Thanksgiving, Christmas, Easter, Mother's Day, Independence Day)


• Manage inventory for paper, printer toner, name tags, batteries and water bottles in the fridge.


• Assist other departments with administrative tasks.


• Support member requests and purchases.


• Utilize knowledge of the club's F&B offerings and schedule to provide comprehensive assistance to Members and guests.


• Communicate effectively about Club amenities, enhancing the guest experience by aligning with the club's service standards.


• Manage 'lost and found.'


• Perform other duties as required by the manager on duty.

High School diploma or equivalent.

1 to 3 years relevant experience preferably in private clubs or hotels, especially in roles involving Food & Beverage operations, is highly preferred. (Your background in F&B will contribute to a better understanding of guest needs and enhance your ability to support club services effectively.)

Proficient in Microsoft Outlook, Word, Excel, and PowerPoint for handling various administrative tasks.

Familiarity with Club Essentials software, JONAS and Canva for managing club operations and creating visually appealing materials.

REPORTS TO: Assistant General Manager, Member Services

SUPERVISES: Non-supervisory position

WORK SCHEDULE: Days - Full Time - 40 hours/week

PAY: $25/hour

Location San Francisco

Position Front Desk Receptionist

This position is currently accepting applications.