Front Desk Receptionist

Talentcare, LLC; Rochester (NH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Simple IRA with company match

PTO and paid holidays

Eyewear benefits

Employee health insurance

Job summary

Rochester Eye Care Associates in Rochester, NH seeks a Front Desk Receptionist to greet patients, manage appointments, and support a fast-paced optical practice.

The role emphasizes excellent customer service, attention to detail, and teamwork in a friendly, patient-focused environment with opportunities for growth and training.

Qualifications

• Experience in optical or healthcare billing and coding.
• Strong attention to detail and organizational skills with a positive attitude.
• Passionate about providing exceptional customer service.

Responsibilities

• Greet and assist patients with a beaming smile, making every visit memorable from the moment they step in.
• Seamlessly manage appointments, inquiries, and patient flow to ensure a smooth and streamlined experience.
• Handle phone calls, emails, and paperwork with precision, maintaining an organized and efficient front desk.
• Maintain an welcoming and empathetic front desk environment for all patients.

Skills

Billing and coding

Optical billing

Customer service

Education

High School Diploma or GED

Job description

Join Our Visionary Team as a Front Desk Receptionist at Rochester Eye Care Associates!

Are you ready to be the welcoming face and the heartbeat of a cutting-edge optical experience? Rochester Eye Care Associates is on the lookout for a vibrant and customer-centric Front Desk Receptionist to join our dynamic team in Rochester, NH!

Benefits include:

• Simple IRA with company match
• Paid time off (PTO) and paid holidays
• Eyewear benefits
• Employee health insurance

What We Offer:

• Competitive Pay:$15-$19 / Hour
• No weekend hours: Enjoy a healthy work-life balance
• Career Growth: Paid training and ongoing support
• Team Vibe: Collaborative, relaxed atmosphere with people who love what they do
• Innovative Environment: Experience the newest optical innovations and eyewear styles.

What We’re Looking For:

We are seeking a candidate with experience in optical or healthcare billing and coding who is passionate about providing exceptional customer service. Attention to detail, strong organizational skills, and a positive attitude are key to success in this role.

Your vibrant career at Rochester Eye Care Associates in Rochester, NH starts here!

Job Responsibilities

As the Front Desk Receptionist, you'll be the first point of contact, setting the tone for an exceptional optical journey. Your responsibilities will include:

• Warm Welcomes: Greet and assistpatients with a beaming smile, making every visit memorable from the moment they step in.
• Efficient Coordination: Seamlessly manage appointments, inquiries, and patient flow to ensure a smooth and streamlined experience.
• Administrative Brilliance: Handle phone calls, emails, and paperwork with precision, maintainingan organized and efficient front desk.
• Patient Empathy: Demonstrate genuine care and understanding, creating a welcoming atmosphere that extends beyond just great vision.

Required Skills & Qualifications

• High School Diploma or GEDrequired.
• Experience in billing and coding, optical billing and coding preferable.
• Adaptable and flexible with the ability to multitask.