Front Desk Receptionist

CTS&I Inc.; Roanoke (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in Southwest Virginia is looking for a friendly and organized Front Desk Receptionist. This role involves being the first point of contact for clients, managing showroom operations, and supporting the design team. Ideal candidates should have strong communication skills and a high school diploma. Join a dynamic team and contribute to a positive customer experience in a retail environment.

Qualifications

• Previous experience in a receptionist or customer service role is preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Opening/Closing Showroom
• Greet Customers
• Answer Phone

Skills

Communication

Interpersonal Skills

Multitasking

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Since 1997, CTS&I Inc. has served builders, designers, and their clients throughout Southwest Virginia with turn-key custom millwork, cabinetry, and specialized interior trim material and installation services.

We are seeking a friendly, organized, and proactive Front Desk Receptionist to be the first point of contact for our clients.

Office Responsibilities:

1. Opening/Closing Showroom
2. Maintain/Update Displays and Sample Inventory
3. Greet Customers
4. Answer Phone
5. Maintain showroom tidiness and manage office needs
6. Coordinate with Lead Designers to assess the showroom needs and assist with future expansion needs and priorities

Qualifications:

1. High school diploma or equivalent.
2. Previous experience in a receptionist or customer service role is preferred.
3. Strong communication and interpersonal skills.
4. Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
5. Ability to multitask and maintain a positive attitude under pressure.
6. Familiarity or desire to learn design terminology in the kitchen and bath industry.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Retail