Front Desk Receptionist

Regina Health Center; Richfield Township (OH); On-site; USD 19,000 - 22,000; Part time

Job summary

Regina Health Center, a mission-based skilled nursing facility on 230 acres in Richfield, Ohio, is seeking PRN/substitute Front Desk Receptionists. You will greet visitors, answer calls, and assist residents with inquiries on a flexible schedule, Monday–Sunday, 8:00 am–4:00 pm or 4:00 pm–8:00 pm.

The receptionist provides a welcoming, safe environment, answers phones, and helps residents and guests. Prior receptionist experience is preferred, especially in a skilled nursing setting.

Qualifications

• Excellent communication and customer service abilities.
• Strong organizational skills and professional telephone manner.
• Ability to work independently and build positive working relationships.

Responsibilities

• Greets visitors, residents, and staff; handles front desk interactions.
• Answers incoming calls and assists residents with calls.
• Maintains a safe, compliant front desk environment and follows facility policies.

Skills

Communication

Customer service

Professional phone etiquette

Organizational skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Do you have great communication and customer service skills?

Are you looking for a flexible job helping others?

Are you a people person? Do you have great communication and customer service skills? Are you looking for a flexible job helping others? Regina Health Center is a mission-based skilled nursing facility of excellence located on 230 beautiful acres in Richfield, Ohio.We are currently seeking PRN/substitute Front Desk Receptionists to work as needed Monday-Sunday, 8:00 am - 4:00 pm. or 4:00 pm - 8:00 pm.

The Receptionist greets and interacts with all visitors, residents, and staff entering the facility, and answers all incoming telephone calls to the facility and assists residents with outgoing telephone calls. Must have the ability to interact with all guests in a positive and caring manner, and have the ability to provide great customer service. The receptionist aids in providing a safe environment for residents, visitors, and staff, and is responsible for emergency response announcements and monitoring facility cameras, reporting safety concerns, and following all proper practices to comply with all facility policies and procedures, and all federal, state and local regulations.

• Must be proficient in basic computer programs, including Microsoft Word, Excel, and Microsoft Outlook mail.
• Must have strong organizational skills and ability to communicate professionally when greeting visitors and residents and on the telephone.
• Ability to work independently and develop positive working relationships with others; possess the ability to handle challenging interactions/situations with a positive and professional attitude, and commit to promoting an environment and that provides the highest quality of life for Regina Health CenterEGINA HEALTH CENTER residents.

Prior receptionist experience is preferred, and experience in a skilled nursing home environment a PLUS!

Regina Health Center is committed to providing exceptional care to our residents in a faith-based, compassionate environment!

Come join a collaborative team that supports a strong mission while enjoying a pleasant work environment!

A Ministry of the Sisters of Charity Health System

Job Types: PRN/Substitute
Pay: $15.00 per hour