Front Desk Receptionist

First Coast Mohs Dermatology; Ponte Vedra Beach (FL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Short-term disability

10 days PTO

401(k)

Growth opportunities

Discounts on services

Job summary

First Coast Mohs Dermatology is seeking a Front Desk Receptionist at our Ponte Vedra Beach location. The role involves welcoming patients, registering new patients, scheduling, and handling payments for services.

You will answer phones, direct calls, and ensure smooth patient flow by coordinating with clinical staff. The position emphasizes exceptional customer service, accuracy in patient demographics, and maintaining an organized reception area.

Qualifications

• High School diploma or equivalent.
• 1–2 years of Medical Reception experience preferred.

Responsibilities

• Greet patients as they arrive and check them in/out for appointments.
• Answer phones with a polite, professional manner and direct calls as needed.
• Register new patients and update demographics; collect and apply payments for services.
• Notify clinical staff of patient arrivals and delays to manage patient flow.
• Maintain stocked reception area and inventory of office supplies.
• Learn product offerings and maintain inventory of items.

Skills

Customer service

Phone etiquette

Patient registration

Teamwork

Office organization

Education

High School diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Receptionist

Nocatee Full Time Clerical Ponte Vedra Beach, FL, US

First Coast Mohs, an AQUA Dermatology portfolio practice , is Florida’s largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology.

Front Desk Receptionists are the first point of the administrative contact for patients in the office; performing a variety of office functions such as greeting, scheduling, and checking patients in and out for their appointments.

Essential Functions

• Adheres to the Our Mission Statement, Credo, Service Goals, and Values always provide exceptional customer service.
• Greetings and welcomes patients as they arrive for their appointments.
• Register new patients and update existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collect and apply to payments of services and products.
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette; directs calls as necessary.
• Facilitate patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating with patients and clinical staff, checking patients in and out for their appointments.
• Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment.
• Learn new products and maintain an accurate inventory of all items.
• Ensures a positive experience for each patient through excellent customer service practices.
• Verifies patient health benefits with approved health care companies.
• Sends out and receives medical records and referrals for patient care.
• Keeps the reception area clean and organized.
• Works in a team environment to accomplish common tasks in a collegial manner.

Our Benefits Include:

• Medical, Dental, and Vision are available after 30 days of hire
• Short-term disability and life insurance, and many ancillary options.
• 10 days of PTO with an increase to 15 days upon completing 1st year
• 401 (k) available after 90 days of hire
• Excellent growth and advancement opportunities
• Discounts on services

Required Education and Experience

• High School diploma or equivalent
• 1-to 2 years of Medical Reception experience is preferred

Founded in 1998, AQUA Dermatology is the Southeast’s premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and exceptional patience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!