Front Desk Receptionist

Shear Creations; Plymouth (MA); On-site; USD 21,000 - 28,000; Part time

Job summary

Shear Creations Full Service Hair Salon is seeking a friendly Front Desk Receptionist to be the first point of contact for clients. You will provide administrative support, greet visitors, answer calls, and assist with appointment scheduling and payments.

The role requires punctuality, a positive attitude, and the ability to multitask in a fast-paced environment. Training will cover the booking program; reliable transportation is preferred to ensure dependable coverage across shifts, including

Qualifications

• Must have excellent customer service and communication skills.
• Ability to multitask and work under pressure in a fast-paced environment.
• Reliable transportation and punctual attendance.

Responsibilities

• Greet and assist clients and visitors in a professional manner.
• Answer phone calls, provide information, and support callers as needed.
• Manage appointment scheduling, confirmations, and cancellations.
• Process payments and handle transactions.
• Keep the front desk tidy and presentable at all times.
• Assist with light cleaning tasks as needed.
• Handle customer inquiries with patience and professionalism.

Skills

Customer service

Communication

Multitasking

Punctuality

Team player

Tools

Booking software

Basic computer skills

Job description

Front Desk Receptionist at Shear Creations Full Service Hair Salon

Job Description

We are seeking an organized and friendly Front Desk Receptionist at Shear Creations Full Service Hair Salon to join our team. This role is crucial in providing exceptional customer service and administrative support to ensure smooth operations at our front desk. The ideal candidate will possess strong communication skills, attention to detail, and a welcoming demeanor, making them the first point of contact for our clients and visitors.

Job Responsibilities

• Must be punctual.
• Greet and assist clients and visitors in a professional manner.
• Answer phone calls/make outgoing calls, and provide information as needed.
• Manage appointment scheduling, confirmations, and cancellations.
• Process payments.
• Ensure the front desk area is tidy and presentable at all times.
• Assist with light cleaning (i.e.: dusting shelves/keeping up with laundry).
• Handle customer support with patience and professionalism.

Qualifications

• Ability to multitask and work under pressure in a somewhat fast-paced environment.
• A friendly personality and excellent customer service skills with the ability to communicate verbally.
• Basic computer skills (will train for specific booking program).
• Pleasant phone manner and ability to pay attention to detail.
• Has dependable transportation.

Availability

• 1 Morning (Monday 9am-3pm)
• 2 Nights (Tuesday and Thursday 3pm-8pm)
• 1 Saturday a month
• Available to cover other shifts if needed