Front Desk Receptionist

B Street Collision Center; Omaha (NE); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401K option

Health Savings Account with companyB‑

Paid training

Monthly bonus potential

Job summary

B Street Collision Center in Omaha, NE seeks an energetic CSR to join the front desk team. You will greet customers, route them to the right staff, and schedule appointments while maintaining a friendly, professional atmosphere.

You will also update customers on vehicle progress, handle payments, and perform admin tasks. The role supports a Monday–Friday 7:30AM–5:30PM shift with full benefits and growth potential.

Qualifications

• Excellent customer-facing communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Professional demeanor and problem-solving mindset.

Responsibilities

• Greet customers as they arrive and direct them to the appropriate staff.
• Direct customers to the correct staff for service and support.
• Schedule appointments and manage the calendar.
• Provide vehicle status updates to customers and answer questions.
• Receive payments and process basic transactions accurately.
• Handle phone calls, routing inquiries, and scanning documents; perform admin tasks.

Skills

Customer service

Communication

Job description

TOP INDUSTRY PAY $17- $23 Hourly pay with potential for $400 monthly bonus

FULL BENEFIT PACKAGE Medical, Dental, Vision coverage, Life Insurance. 401K Option and a Health Savings Account with B Street contribution

WORK LIFE BALANCE Paid Holidays, Vacation and Sick Time

PAID TRAINING and Potential for Growth within the Company

The CSR role at B Street Collision is not your traditional customer service job!

Greet customers

Distribution of customers coming in office to appropriate staff

Scheduling appointments

Updating customers with vehicle updates

Receive payments

Various admin tasks including answering and routing incoming calls and scanning document

Here are our non-negotiables:

Maintain a Monday – Friday 7:30AM - 5:30PMshift

Working behind a computer for an extended period of time and occasional need to leave desk to complete administrative tasks.

Computer savvy

Able to prioritize and complete tasks

We'll keep your inquiry and our conversations confidential from your current employer, regardless of the outcome.

B Street Collision is a family-owned collision center since 1978, offering exceptional repair services with a personalized touch across 11 growing locations.

Motor Vehicle Manufacturing Transportation Equipment Manufacturing Manufacturing

Company size 201–500 employees

Company type Privately held Founded 1978

Momentum

Team growth

Momentum

Team growth

17% in 12 mo

98 employees on LinkedIn

Oct 23 May 26

Footprint

Where they work