Front Desk Receptionist

Chapin Pet Lodge Inc.; Northern (KY); Híbrido; USD 28.000 - 36.000; Jornada completa

Descripción de la vacante

Chapin Pet Lodge Inc. in Kentucky is seeking a friendly Front Desk Receptionist to support daily operations and deliver excellent customer service to clients and their pets.

You will greet clients, answer calls, schedule boarding and appointments, maintain records, check pets in and out, and coordinate with staff to ensure proper care. The role is full-time, on-site, with weekend rotation.

Formación

• Experience in the pet care industry is a plus.
• Previous customer service or receptionist experience preferred.
• Strong communication and organizational skills.
• Must be reliable and punctual.

Responsabilidades

• Greet all clients in a welcoming and professional manner
• Answer incoming calls and return messages promptly
• Schedule and manage boarding reservations and appointments
• Maintain accurate client and pet records
• Check pets in and out upon arrival and departure
• Communicate clearly with staff to ensure proper care instructions are followed
• Handle general front desk tasks and keep the reception area clean and organized
• Other tasks as assigned

Conocimientos

Pet care experience

Customer service

Communication

Reliability

Descripción del empleo

Chapin Pet Lodge is seeking a friendly, organized, and dependable Front Desk Receptionist to support daily front desk operations and provide excellent customer service to all of our clients.

Key Responsibilities:

• Greet all clients in a welcoming and professional manner
• Answer incoming calls and return messages promptly
• Schedule and manage boarding reservations and appointments
• Maintain accurate client and pet records
• Check pets in and out upon arrival and departure
• Communicate clearly with staff to ensure proper care instructions are followed
• Handle general front desk tasks and keep the reception area clean and organized
• Other tasks as assigned

Schedule & Availability:

• Full time: 4 weekdays plus every other weekend

Qualifications:

• Experience in the pet care industry is a plus
• Previous customer service or receptionist experience preferred
• Strong communication and organizational skills
• Must be reliable and punctual

Work Environment:

This position involves frequent interaction with clients, handling a busy phone line, and working in an environment with dogs and cats.