Front Desk Receptionist

Aston Carter; Maryland; On-site; USD 32,000 - 46,000; Full time

Job summary

Aston Carter is seeking a Receptionist for a Monday–Friday, 8:00 a.m. to 5:00 p.m. role in Maryland.

The position provides high-level front desk and administrative support, greeting visitors, handling calls, and coordinating packages. It offers the potential to become a permanent position for the right candidate. You will manage the switchboard, maintain visitor logs and security passes, perform clerical tasks, support meeting room scheduling, and ensure confidentiality.

Qualifications

• High school diploma or equivalent.
• 0-2 years’ experience in receptionist/administrative role.
• Experience with multi-line phone or switchboard.
• Experience greeting clients and visitors.
• Proficient in Microsoft Word, Excel, PowerPoint.

Responsibilities

• Greet visitors and direct them to the appropriate person.
• Answer and route telephone calls.
• Receive, log, and send packages.
• Maintain visitor logs and security passes.
• Manage boardroom schedule and equipment.
• Perform clerical tasks (typing, filing, data entry).
• Stock inventory and office supplies.
• Collaborate to ensure quality client service.

Skills

Communication

Multi-tasking

Customer service

Interpersonal skills

Time management

Confidentiality

Data entry

Office software

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Job Description

Job Title: Receptionist

The Receptionist provides high-level administrative and front desk support by welcoming visitors, managing incoming calls, coordinating packages, and performing a variety of clerical and office support tasks. This role operates in a Monday through Friday, 8:00 a.m. to 5:00 p.m. schedule and has the potential to become a permanent position for the right individual.

Responsibilities

• Greet and warmly welcome visitors upon arrival and direct them to the appropriate person or area.
• Provide accurate information to visitors and callers, ensuring a professional and helpful experience.
• Answer and manage telephone calls or the console switchboard, routing calls and taking messages as needed.
• Receive, log, and send packages via couriers, ensuring timely and accurate handling.
• Maintain a detailed visitor log and call record to support security and operational needs.
• Issue and track security passes and badges for visitors and contractors.
• Perform clerical tasks including typing, filing, photocopying, and data entry to support office operations.
• Maintain the boardroom schedule by booking meetings and ensuring the room is prepared and available as needed.
• Monitor and maintain boardroom equipment, reporting any issues and ensuring proper functioning.
• Prepare mailers and bind books or documents as required for internal and external distribution.
• Support general facility checks, ensuring common areas are presentable and stocked with necessary supplies.
• Assist with stocking inventory and office supplies, notifying appropriate personnel when items need replenishment.
• Collaborate with colleagues to provide consistent, high-quality customer service to internal and external clients.
• Handle sensitive information with discretion and maintain strict confidentiality at all times.

Essential Skills

• Strong verbal and written communication skills to interact effectively with visitors, callers, and colleagues.
• Proven ability to multi-task and manage several responsibilities simultaneously in a busy front desk environment.
• Customer service skills with a friendly, professional, and helpful demeanor.
• Interpersonal skills to build positive relationships and work collaboratively with a variety of stakeholders.
• Ability to work independently, prioritize tasks, and manage time effectively.
• Ability to keep information organized, accurate, and confidential.
• Previous experience using computer applications such as Microsoft Word, Excel, and PowerPoint.
• High school diploma or equivalent required.
• 0-2 years of experience in a receptionist, front desk, or administrative support role.
• Experience answering telephones and operating a multi-line phone or switchboard system.
• Experience with client greeting and front desk reception duties.
• Basic data entry skills with attention to detail.

Additional Skills & Qualifications

• Experience providing customer service in an office or professional environment.
• Familiarity with Microsoft Office suite, including Word, Excel, and PowerPoint, for basic document creation and data handling.
• Comfort performing facility checks to ensure meeting rooms and common areas are clean, organized, and ready for use.
• Experience stocking inventory and managing office supplies.
• Ability to prepare mailers and bind documents or books for meetings, presentations, or client communications.
• Strong communication skills for interacting with visitors, callers, and internal teams.
• Adaptability and willingness to assist with additional administrative tasks as needed.

Work Environment

This position is based in a professional office environment with a standard Monday through Friday schedule from 8:00 a.m. to 5:00 p.m. The role centers around the front desk and common areas, including the reception area and boardroom. You will regularly use office technologies such as a telephone console or switchboard, computers, and the Microsoft Office suite (Word, Excel, PowerPoint) to complete daily tasks. The environment involves frequent interaction with visitors, clients, and internal staff, requiring a polished, professional demeanor and attire appropriate for a corporate front desk setting. The workspace is structured yet collaborative, with responsibilities that include facility checks, maintaining meeting rooms, and ensuring office supplies and inventory are well stocked. The role offers an opportunity to grow into a permanent position, providing stability and a chance to become an integral part of the office support team.