Front Desk Receptionist

Kendal Crosslands Communities; Kennett Square (Chester County); On-site; USD 33,000 - 42,000; Full time

Job summary

Kendal Crosslands Communities in Kennett Square, PA is seeking a Full-Time Front Desk Receptionist to be the first contact for residents, visitors, and staff. This role delivers exemplary customer service while handling front desk operations, communications, reservations, and package distribution.

The successful candidate will have at least 2 years of receptionist or customer service experience, strong communication skills, and proficiency with Microsoft Outlook, Word, and Excel.

Qualifications

• Excellent customer service and communication skills.
• Minimum of 2 years of receptionist, clerical, or customer service experience.
• Proficiency with Microsoft Outlook, Word, and Excel.
• Strong organizational skills and attention to detail.
• Ability to multitask, work independently, and exercise good judgment.
• Positive attitude and ability to work collaboratively.

Responsibilities

• Welcome residents and visitors and provide information and assistance.
• Answer and direct phone calls professionally.
• Manage reservations, keys, packages, and resident records.
• Conduct wellness calls and complete required reports.
• Follow security procedures and report safety concerns.
• Support administrative, sales, and marketing functions.
• Maintain an organized and professional reception area.

Skills

Customer service

Communication

MS Outlook

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Description

Kendal Crosslands Communities is seeking a Full-Time Front Desk Receptionist to serve as the first point of contact for residents, visitors, and staff. This role provides exceptional customer service while managing front desk operations, communications, reservations, and package distribution.

Schedule:

• Full-time, 40 hours per week
• Monday through Friday
• No weekends or holidays

Responsibilities:

• Welcome residents and visitors and provide information and assistance
• Answer and direct phone calls professionally
• Manage reservations, keys, packages, and resident records
• Conduct wellness calls and complete required reports
• Follow security procedures and report safety concerns
• Support administrative, sales, and marketing functions
• Maintain an organized and professional reception area

Qualifications:

• Excellent customer service and communication skills
• Minimum of 2 years of receptionist, clerical, or customer service experience
• Proficiency with Microsoft Outlook, Word, and Excel
• Strong organizational skills and attention to detail
• Ability to multitask, work independently, and exercise good judgment
• Positive attitude and ability to work collaboratively

Physical Requirements:

• Ability to sit for extended periods
• Ability to lift packages up to 25 pounds
• Ability to work at a computer for extended periods

Join a team dedicated to providing exceptional service and creating a welcoming environment for residents and visitors.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.