Front Desk Receptionist

DOCS Dermatology Group; Charlotte (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

DOCS Dermatology Group in Steele Creek, NC, is seeking a friendly Medical Receptionist to greet patients, answer calls and support daily front-desk operations. The ideal candidate has a high school diploma, strong verbal and written communication, and the ability to multitask in a fast-paced medical office; proficiency with Microsoft Office is a plus.

This part-time role is Mon-Wed 7:45am-4pm with occasional Friday mornings; duties include scheduling, mail handling, data entry, maintaining a

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient with Microsoft Office suite.

Responsibilities

• Greet and welcome patients in a warm, professional manner.
• Answer, screen, and forward incoming calls promptly and courteously.
• Schedule and confirm appointments; manage reception area.
• Handle mail and deliveries; assist with data entry and filing.
• Coordinate with departments to facilitate workflow and maintain security.

Skills

Verbal communication

Written communication

Organization

Multitasking

Professional appearance

Reliability

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Medical Receptionist

Part-time Monday-Wednesday 7:45am-4pm (one Friday morning a month)

Location: Steele Creek, NC (CA0408), 28278

Job Summary

We are seeking a friendly and professional Front Desk Receptionist to join our team in Steele Creek, NC. The ideal candidate will be the first point of contact for visitors and clients, providing exceptional customer service and administrative support to ensure smooth daily operations.

Key Responsibilities

• Greet and welcome patients in a warm and professional manner.
• Answer, screen, and forward incoming phone calls promptly and courteously.
• Manage the reception area to ensure it is tidy and presentable at all times.
• Schedule and confirm appointments as needed.
• Handle incoming and outgoing mail and deliveries.
• Assist with administrative tasks such as data entry, filing, and document preparation.
• Coordinate with other departments to facilitate communication and workflow.
• Ensure security by following procedures and controlling access to the building

Qualifications

• High school diploma or equivalent required; additional education or certification is a plus.
• Previous experience in a receptionist or customer service role preferred.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Ability to handle sensitive information with discretion.
• Reliable, punctual, and able to work independently as well as part of a team.

Work Environment

This position is based in our Steele Creek office located in NC, 28278. The role involves working at the front desk in a fast-paced office environment with frequent interaction with clients, visitors, and staff.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status