Front Desk Coordinator: Welcoming, Efficient Admin

Dermatologists of Central States; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Dermatologists of Central States seeks a friendly Front Desk Receptionist for our Steele Creek, NC office. You will be the first point of contact for patients, delivering warm, professional service and supporting daily administrative operations.

Responsibilities include greeting visitors, answering calls, scheduling appointments, managing mail and documents, and coordinating with clinical staff. A polished appearance and discretion are essential.

Qualifications

• High school diploma or equivalent required; additional education or certification is a plus.
• Previous experience in a receptionist or customer service role preferred.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Ability to handle sensitive information with discretion.
• Reliable, punctual, and able to work independently as well as part of a team.

Responsibilities

• Greet and welcome patients in a warm and professional manner.
• Answer, screen, and forward incoming phone calls promptly and courteously.
• Manage the reception area to ensure it is tidy and presentable at all times.
• Schedule and confirm appointments as needed.
• Handle incoming and outgoing mail and deliveries.
• Assist with administrative tasks such as data entry, filing, and document preparation.
• Coordinate with other departments to facilitate communication and workflow.
• Ensure security by following procedures and controlling access to the building.

Skills

Communication skills

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Dermatologists of Central States seeks a friendly Front Desk Receptionist for our Steele Creek, NC office. You will be the first point of contact for patients, delivering warm, professional service and supporting daily administrative operations.

Responsibilities include greeting visitors, answering calls, scheduling appointments, managing mail and documents, and coordinating with clinical staff. A polished appearance and discretion are essential.