Front Desk Receptionist

Summit Spine and Joint Centers; Charleston (SC); On-site; USD 17,000 - 25,000; Part time

Job summary

Summit Spine and Joint Centers in Charleston is seeking a part-time Front Desk Receptionist to support the ASC with patient check-in, scheduling, and clerical duties while handling blood as needed.

The role requires excellent communication, ability to multitask in a fast-paced setting, willingness to travel to other locations, and capacity to lift up to 45 pounds; Bachelor's degree preferred, or equivalent experience.

Qualifications

• Experience using EHR systems, preferably eClinicalWorks.
• Bachelor's degree or equivalent combination of education, training, and experience.
• 1 year of clinical experience preferred.

Responsibilities

• Communicating directly with patients and their needs
• Greeting Patients: checking in, collecting copay, verifying insurance, preparing charts
• Checking out Patients: scheduling, referring, verifying prescription based on individual needs
• Assisting Patients to vehicle when necessary
• Effectively process messages between patients and administration or other medical offices
• Report to office manager and/or practice administrator

Skills

Patient communication

Multitask in fast-paced env

Lift 45 pounds

Blood handling

Detail-oriented

Education

Bachelor's degree preferred

1-year clinical experience preferred

Tools

eClinicalWorks

Job description

Summit Spine and Joint Centers (SSJC) is a rapidly growing, multi-state spine and joint care organization providing integrated clinical, surgical, and imaging services. With clinic locations across Georgia, North Carolina, South Carolina, and Tennessee, our care teams include IPS in North Carolina and Savannah Pain Management in Georgia, all operating as part of the SSJC organization. We are committed to collaboration, high-quality patient-centered care, and supporting our teams as we continue to expand. We are seeking motivated, qualified professionals to join us in delivering exceptional care across our growing network.

Job Description Summary:

Under general supervision of a licensed provider, as a Front Desk Receptionist , one must be comfortable see ing and handl ing blood and perform clinical duties on the ASC (ambulatory surgery center) side in addition to clerical duties . We are seeking motivated individuals who show excellent communication skills. Must be able to problem-solve and multitask as we are a fast-paced practice. Gain skill and knowledge of organization policies and procedures in support of the department.

This job is a part-time , benefited position at Summit Spine & Joint Centers that reports to the Front Desk Operations Manager. This position’s primary locations will be for region 104 clinic locations (see below) and is subject to change based on cove r age/business needs , and ASC ope r ating hou r s .

Region 104 Operating Schedule:

Charleston (ASC) - part time 8am -5pm

Responsibilities:

• Communicating directly with patients and their needs
• Greeting Patients: checking in, collecting copay, verifying insurance, preparing charts
• Checking out Patients: scheduling, referring, verifying prescription based on individual needs
• Assisting Patients to vehicle when necessary
• Effectively process messages between patients and administration or other medical offices
• Report to office manager and/or practice administrator

Skills And Abilities:

• Must be willing to travel to other locations
• Must be willing to assist in the Ambulatory Surgery Centers
• Must be able to lift 45 pounds
• Must be responsive and comfortable with seeing and handling blood
• Detail-oriented
• Willingness to cross-train on all other clinical responsibilities

Education And Experience:

• Experience using eClinicalWorks or other EHR system preferred
• 1-year clinical experience preferred
• Bachelor's Degree preferred, or equivalent combination of education, training, and experience

The employee must communicate professionally, respectfully, and effectively with patients, visitors, clinicians, coworkers, and vendors, including in busy, demanding, or stressful circumstances. The employee must maintain professional composure and consistently perform assigned duties throughout the scheduled work period; manage routine workplace stressors and feedback without disrupting patient care, patient-facing operations, or coworkers’ work; and use established de-escalation and escalation procedures when appropriate. The employee must exercise sound judgment; maintain appropriate workplace boundaries; receive and respond to routine feedback and direction; protect confidential patient and business information; and address patient or workplace concerns through established supervisory and safety procedures. These functions are essential to the position.