Front Desk Receptionist

Advanced Dermatology; Centennial (CO); On-site; USD 53,010,000 - 57,859,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Advanced Dermatology is seeking a friendly and dependable front desk receptionist for our Centennial office. This full-time, hourly role involves greeting patients, verifying demographics and insurance, and coordinating appointments with multiple providers in a busy practice.

Responsibilities include data entry, processing copays, handling a multi-line phone system, and maintaining accurate records. Strong communication, reliability, and HIPAA compliance are essential; Spanish is a plus.

Qualifications

• High School Diploma or GED completed.
• Experience with EMR systems, HIPAA, and insurance referrals preferred.
• Excellent verbal and written communication skills; able to work in a fast-paced environment.
• Spanish language ability preferred.

Responsibilities

• Check in and out patients; verify demographics and insurance.
• Data entry and maintaining accurate patient records.
• Process copays and payments; schedule appointments.
• Answer phones on a multi-line system; manage referrals and authorizations.
• Maintain office equipment and assist with administrative tasks.

Skills

Verbal communication

Written communication

Reliability

Multi-tasking

Data entry

HIPAA knowledge

Phone handling

Spanish (preferred)

Education

High School Diploma

Tools

EMR

Microsoft Word

Excel

Job description

A busy and friendly dermatology practice is looking for an enthusiastic and dependable front desk receptionist.

Classification:

Hourly

Pay Range

$18.50

Department:

Centennial Front Office

Reports to:

Centennial Front Office Supervisor

Front Office Essential Job duties:

• Assisting patients in a friendly and efficient manner.
• Checking in and out patients.
• Data Entry.
• Verifying and updating patient information including demographics and insurance.
• Verifying Referrals and Authorizations for services.
• Taking calls in a multi-line phone system.
• Processing and logging payments for copays and cosmetic procedures/product.
• Scheduling appointments and procedures.
• Managing high volume schedules for numerous providers.
• Scanning and attaching a high volume of documents.
• Managing medical records.
• Processing faxes and referrals.
• Various administrative tasks as required.

Education, Experience, and Licensing Requirements/Skills:

• High School Diploma or GED.
• Must be proficient with verbal and written communication.
• Must be reliable and able to work in a fast-paced high-volume environment.
• Excellent Multi-tasking skills and flexibility.
• Experience with EMR (electronic medical records), HIPAA, insurance and referrals preferred.
• Basic Computer Skills. (Microsoft Word, Excel, 80 wpm)
• Spanish speaking preferred.

Competency

• EMR knowledge
• Data entry
• Know how to operate computers, phones, photocopiers, scanners, filing cabinets, and fax machines.
• Proficient with written, communication and basic math skills
• Compliant with HIPAA and OSHA

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

This is largely a sedentary role; however, some scanning is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

Position Type and Expected Hours of Work

This is a full-time 40 hours position. Days and hours of work are rotating shifts Monday through Friday, 7:15 am -4:15 am, 8:00 am-5:00 pm, or 8:15 am-5:15 pm; Saturday 7:45 am – 12:30 PM

Travel

To other office locations as required.

Benefits

Full time employees are offered Medical, Dental, Vison coverage, paid holiday, vacation and sick leave.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.