Front Desk Receptionist

Floyd's 99 Barbershop; Birmingham (AL); On-site; USD 14,000 - 32,000; Full time

Job summary

A leading company in modern grooming seeks a full-time Front Desk Receptionist in Birmingham, AL. Responsibilities include providing excellent customer service, maintaining organization, and facilitating services in a vibrant environment. Join us to be part of a high-energy team where your contributions are valued and recognized.

Benefits

Bonus potential

Employee assistance program

Growth opportunities

Free monthly services

Health benefits

Fun and relaxed environment

Nationwide locations

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty.
• Experience in a fast-paced environment.
• Ability to communicate professionally in person and over the phone.

Responsibilities

• Engage with customers to provide information about services.
• Upsell products and schedule appointments.
• Maintain a clean and organized front desk area.

Skills

Customer Service

Organization

Collaboration

Attention to Detail

Job description

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Floyd's 99 Barbershop in Birmingham, MI needs your help! We're on a mission to deliver the best cosmetology services and treatments possible, and we need a friendly, attentive person to become our full-time Front Desk Receptionist. If you can facilitate efficient workdays, maintain organization, and provide fantastic customer service, keep reading to learn more!

THE BASICS

Pay: Our Front Desk Receptionist earns $14.00/hour.

Schedule: Flexibility is required, as peak hours are often during evenings, nights, and weekends.

Benefits

• Bonus potential
• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Free monthly services and product discounts
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey
  
  

a Little About Us

Floyd's 99 Barbershop in Birmingham is where top-tier talent meets a vibrant, upscale community. Nestled in the heart of this lively downtown, our shop is surrounded by trendy boutiques, gourmet restaurants, and some of the best coffee spots in Metro Detroit-perfect for fueling up before your shift or unwinding after a day of fresh cuts. We're all about expert craftsmanship, positive energy, and a rock-and-roll vibe that keeps clients coming back. No egos here-just a team of passionate barbers and stylists who support each other and love what they do. We push boundaries, grow our skills, and bring out the best in every cut, every time. If you're ready to be part of a high-energy crew in one of Michigan's coolest downtowns, join us!

Qualifications

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends
  
  

ARE YOU THE FRONT DESK RECEPTIONIST WE'RE LOOKING FOR?

You're at the center of our barbershop, engaging with customers and helping connect them with our exceptional services. Always polite and professional, you answer phone calls, respond to questions, and inform customers about our various offerings. You upsell products or treatments and schedule appointments, providing cost estimates as requested. You take staff messages and help with general cleaning, making a tangible impact every day!

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Can you see yourself excelling in this customer service role? If so, don't hesitate to apply with our initial form!

Job Posted by ApplicantPro

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Consumer Services

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