Front Desk Receptionist

GetHired, Inc.; Birmingham (AL); On-site; USD 26,000 - 36,000; Full time

Job summary

GetHired, Inc. is seeking a full-time Front Desk/Administrative Assistant for our Birmingham, Alabama clinics. The role focuses on greeting patients, verifying information, and directing callers or patients to the appropriate destinations. You will assist with Covid-19 testing and scheduling as needed.

The candidate should have a high school diploma or GED, and prior experience in a customer-facing role is preferred. Travel between clinical sites may be required.

Qualifications

• High school diploma or GED or six months related experience.
• Strong customer service and communication skills.
• Ability to multitask and maintain organized records.

Responsibilities

• Assist front desk and medical staff with patient information and ensure excellent customer care.
• Receive patients and visitors and issue proper ID.
• Maintain patient flow and appointment system.
• Collect revenue, post charges, and balance daily receipts.

Skills

Customer service

Education

High School Diploma or GED

Job description

SUMMARY: Responsible for receiving and handling incoming patients, schedules appointments, maintains patient flow in waiting area, and cashiering. Receives callers to determine nature of business, and directs callers to destination or takes messages. Assist with Covid-19 Testing and Appointments.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist front desk and medical staff with patient information to ensure all patients are given excellent customer care.
• Receive patients and visitors and issues proper ID.
• Maintains proper flow of patients.
• Maintains appointment system for medical and other agency services.
• Obtains caller’s name and directs caller to destination.
• Obtains appropriate client information as assigned, including insurance card, ID, co-pays, etc.
• Verify patient’s insurance prior to patient’s scheduled appointment or prior to being treated by physician, for walk-in patients.
• Updates written patient sign in log as the patients check in. Patient sign in logs must reflect the patient’s name and the amount of and type of revenue collected.
• Collects patient revenue and post patient charges in to the Practice Management System.
• Makes future appointments and answer inquiries.
• Balances daily revenue receipts and prints required reports.
• Collects and distributes mail and messages.
• Type memos, correspondence, reports, and other documents.
• Ability to travel between the clinical sites as needed.
• Perform other duties as assigned.

EDUCATION AND EXPERIENCE:

A high school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience.'
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Work Remotely

• No

Job Type: Full-time