Front Desk Receptionist

Recovery Monitoring Solutions; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Recovery Monitoring Solutions seeks a customer service representative to greet clients and provide assistance. The ideal candidate will perform tasks such as answering calls, processing client services, and reviewing financial documents. This role requires organizational skills and experience in customer service, ensuring support for various client needs.

Qualifications

• One year of customer service experience required.
• Ability to work independently or under supervision.

Responsibilities

• Answer incoming phone calls and assist clients.
• Review and verify client financial documents.
• Document client interactions and prepare written records.

Skills

Customer service

Communication

Job description

Recovery Monitoring Solutions is a leading provider of treatment and offender monitoring services, with corporate offices in Dallas, TX.

Position Summary

Duties include greeting clients and the public in person and by phone, processing incoming clients for necessary services, and providing informational assistance to clients, the public, company staff and governmental agencies. Ideal candidate works independently or under direct supervision.

Essential Functions

• Answer incoming phone calls.
• Provide information and assistance to clients and government agencies.
• Review, examine, and verify client financial documents, reports and accounts.
• Create client database profiles and electronically document accurate client interactions, process financial transactions, and provide financial statements
• Accurately and document all pertinent information electronically.
• Prepare written records in a neat, legible, systematic manner
• Protect confidential client and company information.
  
  

Qualifications

• One (1) year of customer service experience.
  
  

Monday-Friday 8:30a-5:30p