Front Desk & Public Service Associate

City of McKinney, TX; McKinney (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

City of McKinney is seeking a front desk/customer service representative to greet the public, handle registrations, and support recreation programs. You will operate the registration system, assist with events, and manage cash with accuracy.

The role requires a high school diploma or GED, 2+ years in customer service, and CPR/First Aid certification (or within 30 days). Bilingual Spanish is preferred; general office tasks are expected.

Qualifications

• High School diploma or GED required; 2+ years of customer service experience.
• Must have knowledge of computer functions and Microsoft Office.
• CPR/AED/First Aid certification (or obtain within 30 days of employment).

Responsibilities

• Meets and greets citizens and the public at the front desk and provides courteous service.
• Answers telephones and provides information.
• Performs computerized registration, correspondence, and record keeping.
• Provides facility tours and cash handling operations; maintains a balanced drawer.
• Assists with programming, events, and rentals; promotes facilities and services.
• Maintains professional conduct aligning with City values.

Skills

Customer service

Cash handling

Microsoft Office

Communication

Teamwork

Spanish bilingual

Education

High School diploma or GED

CPR/AED/First Aid certification

Driver's License (Class C)

Tools

Microsoft Office Suite

Job description

City of McKinney is seeking a front desk/customer service representative to greet the public, handle registrations, and support recreation programs. You will operate the registration system, assist with events, and manage cash with accuracy.

The role requires a high school diploma or GED, 2+ years in customer service, and CPR/First Aid certification (or within 30 days). Bilingual Spanish is preferred; general office tasks are expected.