Recreation Aide < 1560 - Old Settler Recreation Center

City of McKinney, TX; McKinney (TX); On-site; USD 32,000 - 42,000; Part time

Job summary

City of McKinney seeks a Recreation Aide to assist with supervision of recreation programs, operations, and facilities. You will meet and greet the public, provide information, and support registration, records, and programming for community events.

Excellent communication and a service-oriented attitude are essential to thrive in a fast-paced environment. Responsibilities include assisting with events, maintaining inventory, and ensuring safety and courtesy for participants.

Qualifications

• Ability to provide friendly customer service in high-traffic environments.
• Effective communication with the public and staff.
• Ability to learn and operate registration systems and basic office software.

Responsibilities

• Meet and greet the public.
• Maintain friendly customer service in all situations.
• Assist with registration, correspondence, and records.
• Set up/break-down recreational equipment for events.
• Assist with programming and special events.

Skills

Customer service

Communication

Teamwork

Attendance reliability

Job description

WORKING FOR THE CITY OF MCKINNEY

Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. Proudly recognized on the Top Workplaces USA list by USA TODAY, our team is dedicated to making McKinney one of the best places to work, live, and raise a family. That’s why we exist. Join us and start making a difference today.

OUR CORE VALUES

City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values – Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization.

SUMMARY

The Recreation Aide is responsible for providing assistance and support in the supervision of recreation programs, operations, and facilities of the recreation center. Duties will include: Meet and greet the public. Maintain friendly customer service in all situations. Answer telephones and provide information to the public. Have comfort level working with the general public under high traffic situations. Assist with computerized registration, correspondence, public relations, record keeping and reports. Maintain inventory of supplies and equipment. Protect and supervise facilities and patrons. Assist with programming or conducting activities and special events for the general population as required.

GENERAL EXPECTATIONS FOR ALL EMPLOYEES

In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees.

• Learn and demonstrate an understanding of how team, department, and City goals are interconnected.
• Contribute to a positive work culture.
• Maintain regular and reliable attendance.
• Ability to assess his/her work performance or the work performance of the team.
• Contribute to the development of others and/or the working unit or overall organization.
• Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities.
• Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Comply with all written City policies and procedures.
• Adhere to assigned work schedule as outlined in City and department attendance policies and procedures.
• Transports patrons by vehicle to various events as needed.
• Meets and greets public.
• Maintains friendly customer services in all situations.
• Answers telephones and provides information to the public.
• Assists with computerized registration, correspondence, public relations, record keeping and reports.
• Maintains inventory of supplies and equipment.
• Protects and supervises facilities and patrons.
• Set-Up / Break-Down recreational and program equipment for events and activities.
• Assists with programming and special events.

OTHER JOB FUNCTIONS

• Perform other duties as assigned or directed.

KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS

• Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.).
• Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided.
• Ability to produce desired work outcomes, including quality, quantity, and timeliness.
• Ability to plan and organize work, time, and resources, and if applicable, that of subordinates.

• The ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect.
• Build professional relationships with internal staff and customers.
• Offer flexibility and adaptability, especially during times of change.
• Communicate effectively both orally and in writing.
• Must have knowledge and understanding of computer functions and Microsoft Word.
• Some knowledge of planning, operating recreational programs and facilities.
• Knowledge of applicable safety guidelines and preventative measures.
• Must be able to work nights and weekends
• Ability to work holidays, weekends and nights as needed.

Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements.

CONDITIONS OF EMPLOYMENT

• Must pass a drug screen and background check.
• Must have Class C Texas Driver’s License.
• Ability to work holidays, weekends and nights as needed.
• Ability to work seasonal holiday events (e.g. Halloween, Christmas, etc.).

PHYSICAL DEMANDS

There are physical activities that will be necessary to successfully perform the essential functions of this job, including:Talking and hearing frequently; Between one and two-thirds of the time:Sitting; Reaching with hands and arms.Less than one-third of the time:Standing; Walking; Using one’s hands to touch, handle or feel objects; Climbing or balancing; Stooping, kneeling, crouching or crawling; The ability to lift and/or exert force up to twenty-five (25) pounds.

WORK ENVIRONMENT

There is limited exposure to environmental conditions.

SUPPLEMENTAL

The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status.