Front Desk & Patient Services Coordinator - Surgical

Unity Healthcare; Lafayette (IN); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Lafayette Surgical Clinic, part of Unity Healthcare, is seeking a friendly, organized Patient Services Coordinator to join our front desk team in Lafayette, IN. You will work closely with surgeons, clinical staff, and referring offices to ensure smooth patient flow and excellent service.

Responsibilities include answering calls, scheduling, verifying insurance, obtaining authorizations, collecting payments, and maintaining patient records with HIPAA compliance.

Competenze

• Friendly, professional, and patient-focused.
• Dependable and organized.
• Comfortable working in a fast-paced medical office.
• Comfortable with handling high call volume.
• Detail-oriented and able to multitask.
• A strong communicator and team player.
• Comfortable working with patients and insurance information.
• Medical office experience is required, but we are willing to consider the right candidate with strong customer service and administrative experience.

Mansioni

• Maintain HIPAA compliance at all times
• Answer and direct incoming patient calls to the appropriate staff
• Schedule new and established patient appointments
• Process incoming referrals and coordinate scheduling
• Verify insurance eligibility and benefits
• Obtain insurance authorizations when needed
• Check patients in and out
• Collect copays, balances, and other patient payments
• Maintain accurate patient information and documentation
• Communicate with patients, referring offices, and insurance companies
• Order and maintain office supplies
• Assist with the daily operation of our front office
• Work closely with our surgeons and clinical team to provide a positive patient experience

Conoscenze

HIPAA compliance

Patient communication

Scheduling appointments

Insurance verification

Front office operations

Multitasking

Medical office experience

Team player

Descrizione del lavoro

Lafayette Surgical Clinic, part of Unity Healthcare, is seeking a friendly, organized Patient Services Coordinator to join our front desk team in Lafayette, IN. You will work closely with surgeons, clinical staff, and referring offices to ensure smooth patient flow and excellent service.

Responsibilities include answering calls, scheduling, verifying insurance, obtaining authorizations, collecting payments, and maintaining patient records with HIPAA compliance.