Front Desk Representative

South Lake Gastroenterology, INC; Town of Florida (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

A gastro clinic in New York is seeking a Front Desk Representative to serve as the first point of contact for clients. Responsibilities include greeting patients, booking appointments, managing phone calls, and ensuring a positive customer experience. The ideal candidate has at least two years of experience, strong communication skills, and the ability to multitask effectively.

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software.

Responsibilities

• Greet Patients as they arrive and provide an excellent customer experience.
• Answer phone calls and schedule appointments.
• Assist clients with paperwork, including consent forms.

Skills

Excellent communication skills

Customer service orientation

Multitasking

Computer skills

Strong work ethic

Tools

Eclinical works experience

Job description

Overview

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our Gastro clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

• Greet Patients as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services
• Collect copays
• Verify Insurance
• Schedule patient appointments
• Answering the phones - MUST HAVE!!
• Eclinical works experience is a plus

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills