Front Desk Patient Service Specialist (Full-Time, PTO & 401(k))

Rush University Medical Center; Oshkosh (WI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Generous PTO

Comprehensive medical, vision & dental

Company-matching 401(k)

Life and disability protection

Job summary

Rush University Medical Center is hiring a Patient Service Specialist at our Oshkosh outpatient center. You will greet and register patients, explain visit steps, and confirm upcoming appointments, while handling scheduling in person and by phone.

The role involves coordination with attorneys, insurers, translation services, and leadership teams, plus collecting co-pays and handling authorizations and verifications. This is a full-time, on-site position with a Monday–Friday schedule.

Qualifications

• High School Diploma or GED is required.
• 1 year front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

Rush University Medical Center is hiring a Patient Service Specialist at our Oshkosh outpatient center. You will greet and register patients, explain visit steps, and confirm upcoming appointments, while handling scheduling in person and by phone.

The role involves coordination with attorneys, insurers, translation services, and leadership teams, plus collecting co-pays and handling authorizations and verifications. This is a full-time, on-site position with a Monday–Friday schedule.