Front Desk Patient Financial Services Specialist

Banner Health; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Banner Health is seeking a Front Desk Patient Financial Services Representative for the Desert Ridge location in Phoenix, AZ. The role focuses on welcoming patients, collecting necessary information, and guiding them through insurance verification and payment processes.

Key responsibilities include scheduling and registration, handling patient inquiries, and ensuring accurate posting of payments. This entry-level to mid-level position offers a daytime schedule with rotating shifts to support

Qualifications

• Minimum of a high school diploma or GED.
• Experience in patient financial services or insurance-related processes preferred.
• Strong interpersonal and written communication skills.

Responsibilities

• Register/check-in tasks including data entry and collecting signatures.
• Verify insurance benefits and obtain referrals/authorizations as needed.
• Explain financial policies and assist patients with payment options.

Skills

Customer service

Communication

Multi-tasking

Interpersonal skills

Education

High school diploma

Job description

Banner Health is seeking a Front Desk Patient Financial Services Representative for the Desert Ridge location in Phoenix, AZ. The role focuses on welcoming patients, collecting necessary information, and guiding them through insurance verification and payment processes.

Key responsibilities include scheduling and registration, handling patient inquiries, and ensuring accurate posting of payments. This entry-level to mid-level position offers a daytime schedule with rotating shifts to support