Front Desk & Patient Experience Specialist

St. Joseph's Health; Wayne (NJ); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

403b match

PTO and holidays

Employee assistance program

Job summary

St. Joseph’s Health is seeking an Administrative Assistant in New Jersey to greet patients, direct them to the appropriate department, and schedule exams with patient instructions. The role involves answering incoming calls for the department, screening them, and routing inquiries as needed.

The position is full-time, day shift, on-site at the Pulmonology CCA location. Qualified candidates will have a high school diploma or equivalent and 3–6 months of related experience, with strong reading,

Qualifications

• High School diploma or equivalent.
• 3–6 months of related work experience.
• Ability to read and understand instructions, add/subtract numbers, and compare numbers and letters.

Responsibilities

• Greet patients and visitors and direct them to the correct department.
• Schedule exams and provide patient instructions per guidelines.
• Answer and screen incoming department calls and route appropriately.

Skills

Customer service

Reading comprehension

Numerical literacy

Education

High School diploma or equivalent

Job description

St. Joseph’s Health is seeking an Administrative Assistant in New Jersey to greet patients, direct them to the appropriate department, and schedule exams with patient instructions. The role involves answering incoming calls for the department, screening them, and routing inquiries as needed.

The position is full-time, day shift, on-site at the Pulmonology CCA location. Qualified candidates will have a high school diploma or equivalent and 3–6 months of related experience, with strong reading,