Front Desk & Patient Concierge — Reproductive Health

Planned Parenthood California Central Coast; Oxnard (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Bilingual pay differential

Job summary

Planned Parenthood California Central Coast (PPCCC) is hiring for a front desk/clinic support role to warmly welcome patients, assist with registration, schedule appointments, and coordinate referrals across our Central Coast health centers. Key duties include accurate data entry in the Practice Management System, scanning IDs and insurance, and ensuring smooth patient flow while upholding PPCCC values.

Starting pay is $25.00/hour with a $1 bilingual differential after testing; travel within the

Qualifications

• Excellent written and verbal communication.
• Ability to relate to diverse communities.
• Thorough knowledge of medical billing terminology is desirable.
• Must be able to travel within PPCCC geographic area (Thousand Oaks to San Luis Obispo)

Responsibilities

• Welcomes each patient by smiling, providing direct eye contact and taking a moment to make a connection.
• Removes barriers to care by acting as ambassador to explore ways to care no matter what
• Provides client with correct documents for patient registration.
• Ensures accurate and detailed patient information is entered into Practice Management System (PM).
• Scans into patient account insurance cards and picture ID
• Schedules health center appointments, provides information and appropriate referrals
• Scrubs appointment schedule at least two days ahead for funding availability, appropriate appointment scheduling.
• Performs such other duties as may be assigned by supervisor.

Skills

Communication skills

Diversity awareness

Medical billing knowledge

Travel ability

Job description

Planned Parenthood California Central Coast (PPCCC) is hiring for a front desk/clinic support role to warmly welcome patients, assist with registration, schedule appointments, and coordinate referrals across our Central Coast health centers. Key duties include accurate data entry in the Practice Management System, scanning IDs and insurance, and ensuring smooth patient flow while upholding PPCCC values.

Starting pay is $25.00/hour with a $1 bilingual differential after testing; travel within the