Front Desk & Patient Concierge – Mon-Fri, Great Benefits

Gastro Health; Norwood Heights (OH); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Spending Accounts

Life/AD&D

Disability

Accident

Critical Illness

Hospital Indemnity

Legal

Identity Theft

Pet

401(k) retirement plan with Non-Elect.

Discretionary profit-sharing

Tickets at Work

Résumé du poste

Gastro Health in Ohio is seeking a Full-Time Front Desk Representative to join our team. You will greet patients, use the practice management system to create provider records, scan medical records, and maintain insurance information.

You will verify registrations and referrals, confirm benefits and eligibility, collect payments, and balance daily batches. The role supports a welcoming lobby and accurate record-keeping within a growing gastroenterology group.

Qualifications

• H.S. Diploma or equivalent Required
• College Degree Certification/License desirable
• 2+ years’ experience in medical practice or a similar setting

Responsabilités

• Greet patients in a pleasant and timely manner.
• Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, driver’s license, or equivalent ID, & maintain insurance information.
• Verify registration forms are complete & obtain referring physician & primary physician information.
• Ensure the patient has a current referral on the date of service. Obtain referral if necessary.
• Verify insurance benefits and eligibility prior to office visits & procedures.
• Collect all applicable co-payment, coinsurance, deductible, or outstanding balances from the patient & post all payments collected.
• Ensure the time-of-service batch is balanced and closed daily.
• Research & assist patients with questions regarding balances including collecting applicable payments.
• Maintains cleanliness and neatness of lobby/reception area including stocking of business cards.
• Other duties as assigned.

Connaissances

Medical office experience

Communication skills

Formation

High School Diploma

College degree (desirable)

Outils

Practice management system

Description du poste

Gastro Health in Ohio is seeking a Full-Time Front Desk Representative to join our team. You will greet patients, use the practice management system to create provider records, scan medical records, and maintain insurance information.

You will verify registrations and referrals, confirm benefits and eligibility, collect payments, and balance daily batches. The role supports a welcoming lobby and accurate record-keeping within a growing gastroenterology group.