Front Desk Optometrist Technician - Fast-Paced Eye Care

Eyemart Express; Bend (OR); On-site; USD 40,000 - 50,000; Full time

Job summary

Eyemart Express in Bend, OR is seeking a Front Desk Optometrist’s Technician to support the store Doctor and deliver excellent patient care. You will greet patients, perform pre-tests, assist with exams, and help customers with contact lenses and eyewear purchases.

This role emphasizes accurate data entry, HIPAA compliance, and strong customer service, with opportunities to learn sales processes and work closely with the Doctor and staff.

Qualifications

• Experience delivering high-quality customer service in a retail/medical setting.
• Able to communicate clearly with patients and team members.
• Knowledge of eyewear promotions and sales processes is a plus.

Responsibilities

• Provide exceptional customer service to all patients.
• Assist the store Doctor with pre-tests and patient flow.
• Sell contact lenses, eyewear, and promotions to customers.
• Perform data entry and maintain patient files per HIPAA policies.
• Handle phone inquiries, greetings, and administrative tasks.

Skills

Customer service

Communication

Sales knowledge

Job description

Eyemart Express in Bend, OR is seeking a Front Desk Optometrist’s Technician to support the store Doctor and deliver excellent patient care. You will greet patients, perform pre-tests, assist with exams, and help customers with contact lenses and eyewear purchases.

This role emphasizes accurate data entry, HIPAA compliance, and strong customer service, with opportunities to learn sales processes and work closely with the Doctor and staff.