Front Desk/Opening Legal Assistant

Rubenstein Law; Plantation (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO and holidays

Comprehensive benefits

401(k) retirement plan

Bonus opportunities

Bereavement leave

Hospital leave benefits

Life insurance

Job summary

Rubenstein Law is seeking a proactive Legal Assistant to manage all aspects of case initiation across the firm. This role ensures accurate and complete documents at the start of each case, coordinating with clients, providers, and insurers to establish claims and gather records.

The position requires excellent communication and organization, with the ability to handle multiple tasks in a fast-paced environment and adapt to firm software. Bilingual English/Spanish is preferred but not required.

Qualifications

• Excellent verbal and written communication skills for interacting with clients, attorneys, and third parties.
• Strong organizational skills with attention to detail and accuracy.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Ability to quickly adapt to and work with firm-specific software and other necessary programs.

Responsibilities

• Prepare and send letters of representation to Defendants, insurers, prior attorneys, and health providers.
• Confirm client initiation of medical treatment for reported injuries.
• Request supporting records and bills from hospitals, facilities, and specialists.
• Establish claims with insurance carriers including liability and PIP.
• Communicate case updates to the assigned Attorney and Legal Assistant during Opening.

Skills

Communication

Organization

Multitasking

Tech proficiency

Customer service

Bilingual

Job description

Company Overview

Since 1988, Rubenstein Law has been a trusted advocate for personal injury victims, growing into a nationally recognized firm with over 60 attorneys and 400 professionals. Known for securing billions of dollars for clients, the firm handles a wide range of cases, including auto accidents, catastrophic injuries, medical malpractice, and mass tort litigation. Rubenstein Law is committed to delivering exceptional client care while continuing to expand nationwide.

Job Summary

The Opening Legal Assistant is responsible for managing all aspects of case initiation across the firm. This role processes, reviews, and requests all necessary supporting documents at the start of each case to ensure accuracy and completeness.

Responsibilities and Duties

• Prepare and send letters of representation to all applicable parties, including Defendants, insurers, prior attorneys, and health insurance providers.


• Confirm client initiation of medical treatment for reported injuries.


• Request supporting records and bills from all relevant providers, including hospitals, fire rescue, treating medical facilities, and specialists.


• Establish claims with all applicable insurance carriers, including liability and PIP.


• Communicate case updates to the assigned Attorney and Legal Assistant during the Opening process.


• Review and process case-related correspondence in the firm’s paperless system.


• Research and identify all potential Defendants and available insurance coverage.


• Be the backup to the Front Desk.


• Additional administrative duties assigned as needed.

Qualifications and Skills

• Excellent verbal and written communication skills for interacting with clients, attorneys, and third parties.


• Strong organizational skills with attention to detail and accuracy.


• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.


• Ability to quickly adapt to and work with firm-specific software as well as other necessary computer programs.


• Prior office or customer service experience is preferred but not required.


• Bilingual (English/Spanish) – preferred but not required.

Benefits & Perks

• Paid Time Off (PTO) plus 8 paid holidays a year


• Additional birthday holiday


• Comprehensive benefits package including multiple medical plan options, dental, vision, disability, supplemental coverage, and company-paid life insurance


• Bereavement leave to support employees and their families during difficult times


• Hospital leave benefits for qualifying medical situations


• 401(k) retirement plan with company matching contributions


• Bonus opportunities


• Commitment to employee wellness and long-term success