Front Desk Officer

Awesam Smile Dental Clinic; San Juan (PR); On-site; USD 30,000 - 40,000; Full time

Job summary

Awesam Smile Dental Clinic in San Juan is seeking a full-time receptionist to greet patients, manage insurance and billing, and ensure a welcoming atmosphere. Ideal candidates should have a high school diploma, strong communication skills, and the ability to multitask effectively. This role entails addressing patient queries and maintaining confidentiality while coordinating patient flow. Join a friendly team in a professional environment focused on exceptional patient care.

Qualifications

• Strong communication and interpersonal skills are a must.
• Must be detail-oriented and maintain professionalism.
• Capacity to handle clinical procedures and patient care.

Responsibilities

• Greet and welcome patients upon arrival, ensuring a friendly and professional first impression.
• Provide clear information about the clinic’s dental services and treatment options.
• Verify patient insurance details and assist with billing.
• Maintain patient confidentiality in compliance with healthcare privacy regulations.
• Coordinate with dental staff to manage patient flow.
• Address patient questions or complaints professionally.
• Maintain a clean, organized reception area.

Skills

Strong communication and interpersonal skills

Excellent organizational and multitasking abilities

Knowledgeable in clinical procedures

Detail-oriented

Positive attitude

Education

High school graduate or higher

Job description

On-site - San Juan No Exp Required High/Senior High School Full-time

Job Description

• Greet and welcome patients warmly upon arrival, ensuring a friendly and professional first impression.
• Provide clear information about the clinic’s dental services, treatment options, and facilities.
• Verify patient insurance details and assist with billing and payment processes.
• Maintain patient confidentiality and ensure compliance with healthcare privacy regulations.
• Coordinate with dental staff to manage patient flow and minimize waiting times.
• Address patient questions, concerns, or complaints in a professional and empathetic manner.
• Maintain a clean, organized, and welcoming reception area.

Requirements

• High school graduate or higher
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Knowledgeable in clinical procedures, patient care, and basic office tasks
• Detail-oriented, professional, and has a positive attitude