Front Desk Office Coordinator for Occupational Health

Trinity Health; United States; On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Excellent benefits starting day 1

No weekends or holidays

Job summary

Saint Mary’s Hospital, part of Trinity Health, seeks an experienced front desk/administrative assistant to support the Medical and Administrative Directors and Occupational Health staff. The role includes greeting patients, handling phones, and managing records with insurance information, while contributing to special projects under the Site Manager.

Applicants should have a high school diploma, 3–5 years medical office experience, and familiarity with medical terminology; coding experience is a

Qualifications

• High School diploma or equivalent.
• 3 to 5 years medical office experiences preferred.
• Familiarity with Medical Terminology, Coding experience preferred.
• Must be well organized, communicate clearly and maintain a calm and professional manner.

Responsibilities

• Greet patients to department in a pleasant, professional and efficient manner and ensures that the wait time is comfortable.
• Answer phones and provide exceptional customer service.
• Prepare and maintain patient's records, obtains accurate insurance and registration information.
• Perform other special assignments as requested.
• Support staff with clerical tasks and participates in care team meetings.

Skills

Greet patients

Customer service

Medical terminology

Phone etiquette

Education

High School diploma or equivalent

Job description

Job Summary

Employment Type: Full time Shift: Day Shift Description: Position Purpose Provides front desk medical office support services for the Medical and Administrative Directors. Performs a wide range of secretarial/administrative functions while supporting and assisting the staff of Occupational Health & Health Promotion. Independently drafts memos and general correspondence with little or no supervision. Maintains a broad familiarity with the scope of services, functions and procedures of the department. Assists the Site Manager with special projects and with the supervision of volunteers. Occasional coverage at another departmental site may be required. Medical reception duties as required by Site Manager

What you will do

• Greet patients to department in a pleasant, professional and efficient manner and ensures that the wait time is comfortable
• Answer phones and provide exceptional customer service
• Prepare and maintain patient's records, obtains accurate insurance and registration information
• Perform other special assignments as requested.
• Support staff with clerical tasks and participates in care team meetings

Minimum Qualifications

• High School diploma or equivalent; College coursework preferred
• 3 to 5 years medical office experiences preferred
• Familiarity with Medical Terminology, Coding experience preferred
• Must be well organized, communicate clearly and maintain a calm and professional manner

Highlights and Benefits

• 40 Hours, Day Shift.
• No weekends or holidays
• Excellent benefits starting day 1

Ministry/Facility Information

Saint Mary’s Hospital is a Catholic, not-for-profit, acute care, community teaching hospital that has served Greater Waterbury since 1909. Licensed for 347 beds, Saint Mary’s is designated as a Level II Trauma Center, offers award-winning cardiac and stroke care. We house the region’s only pediatric emergency care unit and was the first to introduce the daVinci Robotic Surgery System. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.