Customer Experience Coordinator – Front Desk

Express Employment Professionals - Cincinnati East; Roseburg (OR); On-site; USD 30,000 - 48,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Roseburg, Oregon seeks a friendly receptionist/sales support to greet visitors, answer phones, and direct customers to the right department. You will schedule appointments, prepare memos and reports, and work with sales and internal teams to ensure smooth customer experiences.

Ideal candidates demonstrate excellent listening and communication skills, punctuality, and a professional appearance, with a valid driver's license and a clean driving

Qualifications

• Excellent listening/communication skills; outgoing and positive personality.
• Punctual nature and ability to handle schedule flexibility and dynamic work environment.
• Professional appearance and eagerness to improve on all aspects.
• Valid driver’s license and clean driving record.

Responsibilities

• Answer dealership group phones, greet and receive prospects and customers.
• Direct customers to the correct department, notify the appropriate person that a customer is waiting and introduce the customer to the salesperson.
• Work cooperatively with the sales and other internal teams.
• Communicate with callers and visitors in a professional, friendly, and efficient manner.
• Type memos, correspondence, reports, and other documents.
• Assist in scheduling and confirming sales appointments.
• Other duties as assigned.

Job description

Express Employment Professionals - Cincinnati East in Roseburg, Oregon seeks a friendly receptionist/sales support to greet visitors, answer phones, and direct customers to the right department. You will schedule appointments, prepare memos and reports, and work with sales and internal teams to ensure smooth customer experiences.

Ideal candidates demonstrate excellent listening and communication skills, punctuality, and a professional appearance, with a valid driver's license and a clean driving