Front Desk & Guest Experience Specialist

Express Employment Professionals - Cincinnati East; Shreveport (LA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Limited benefits package

Growth opportunities

Job summary

Express Employment Professionals - Cincinnati East is seeking a friendly receptionist for our Shreveport, LA location. You will manage the front desk, answer calls, greet visitors and perform general administrative tasks to ensure smooth office operations.

The ideal candidate has prior receptionist or customer service experience, excellent communication, and strong organizational skills. This full-time role offers a limited benefits package and a stable Monday–Friday schedule.

Qualifications

• Previous experience in a receptionist or customer service role is preferred.
• Excellent communication skills, both written and verbal.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively.
• Friendly and professional demeanor, with a customer-centric attitude.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team.

Responsibilities

• Greet and welcome visitors, clients, and guests in a professional and friendly manner.
• Answer and direct phone calls, taking messages and providing information as needed.
• Perform general office tasks, including filing, scheduling appointments, and managing office supplies.
• Maintain and organize the reception area, ensuring it is tidy and welcoming.
• Assist with customer inquiries and provide information about the company’s services.
• Coordinate with internal departments to ensure seamless office operations.
• Handle mail and packages, ensuring proper distribution.
• Assist with basic administrative duties as needed, such as data entry and document preparation.
• Support other office staff as needed to maintain an efficient work environment.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Teamwork

Tools

Microsoft Office

Job description

Express Employment Professionals - Cincinnati East is seeking a friendly receptionist for our Shreveport, LA location. You will manage the front desk, answer calls, greet visitors and perform general administrative tasks to ensure smooth office operations.

The ideal candidate has prior receptionist or customer service experience, excellent communication, and strong organizational skills. This full-time role offers a limited benefits package and a stable Monday–Friday schedule.